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  1. #1
    Player
    Maram's Avatar
    Join Date
    Dec 2019
    Posts
    3
    Character
    Hana Tir
    World
    Ultima
    Main Class
    White Mage Lv 52
    Regarding the black screen problem: Could the silence be related to the fact that the intel graphics card on the MacBook Pro is not supported?

    The frustrating thing is that the game ran fine until I updated to Catalina. And from what I understand, downgrading the system is complicated.
    (0)

  2. #2
    Player
    f0zb0z's Avatar
    Join Date
    Dec 2019
    Posts
    4
    Character
    Allbus Chap
    World
    Jenova
    Main Class
    Paladin Lv 72
    I feel the general consensus is, although Intel graphics is not officially supported, people have had the game running just fine until Catalina came along.

    Is there anyone out there with an officially supported Mac model that has it running on Catalina?
    (0)

  3. #3
    Player
    Avalon_Albrook's Avatar
    Join Date
    Sep 2013
    Posts
    359
    Character
    Avalon Albrook
    World
    Excalibur
    Main Class
    White Mage Lv 80
    Yeah, at this point, it's pretty clear this is Catalina related for one reason or another.
    (0)

  4. #4
    Player
    Onshinn's Avatar
    Join Date
    Sep 2013
    Posts
    70
    Character
    Niniru Rui
    World
    Adamantoise
    Main Class
    Warrior Lv 100
    Black Screen after Login and after installation of Catalina. Happening both on MacBook Pro and iMac Pro. Reinstallation of client, reboots and etc didn't fix problem.

    PS: Everything was running great until I updated to Catalina. So I know its one way or another related to Catalina.
    (0)
    Last edited by Onshinn; 12-12-2019 at 01:09 AM.

  5. #5
    Player
    Maram's Avatar
    Join Date
    Dec 2019
    Posts
    3
    Character
    Hana Tir
    World
    Ultima
    Main Class
    White Mage Lv 52
    The latest update didn’t fix the black screen issue. And updating Catalina to 10.15.2 didn’t help.

    The only solution seems to be to revert back to Mojave.
    (0)

  6. #6
    Player
    Momoku's Avatar
    Join Date
    Dec 2019
    Posts
    1
    Character
    Momoku Momo
    World
    Diabolos
    Main Class
    White Mage Lv 79
    I am also having this problem still, bumping this in hopes of someone having found a fix. SE support said it was most likely a communication issue with my router, but this thread definitely makes me think otherwise (especially since I tried opening ports, hardwiring, etc. to no avail).
    (0)

  7. #7
    Player
    Avalon_Albrook's Avatar
    Join Date
    Sep 2013
    Posts
    359
    Character
    Avalon Albrook
    World
    Excalibur
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Momoku View Post
    I am also having this problem still, bumping this in hopes of someone having found a fix. SE support said it was most likely a communication issue with my router, but this thread definitely makes me think otherwise (especially since I tried opening ports, hardwiring, etc. to no avail).
    Yeah, it's definitely not that. I've tried on multiple networks, wired connections both at private homes and at work, wireless routers, turning settings and crap on and off... same problem, every time.
    (0)

  8. #8
    Player
    Avenger's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    632
    Character
    Coriander Silverflame
    World
    Diabolos
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by Avalon_Albrook View Post
    Yeah, it's definitely not that. I've tried on multiple networks, wired connections both at private homes and at work, wireless routers, turning settings and crap on and off... same problem, every time.
    It is almost certainly not a router/firewall issue. The issue appears to be with FFXIV + macOS Catalina + intel HD graphics.
    (0)

  9. #9
    Player
    Arrhin's Avatar
    Join Date
    Dec 2018
    Location
    Ul'dah
    Posts
    475
    Character
    Arrhin Terremiaux
    World
    Zalera
    Main Class
    Scholar Lv 90
    I don even play FF on my Mac, and it's bin a quiverin pile of goo since Catalina (Late 2016 Macbook, don judge me)
    (0)
    Don't touch me there

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