Many game companies have gone down the road that SE went down; due to pressures to meet deadlines they released a game that wasn't fully complete. Many are quick to criticize SE for this because they are such a respected company. SE has done something very important though, they've taken steps to redeem themselves; by listening to their players, and responding well. Their epiphany in PR bodes well for their future, these forums are a testament to this~ (Sega has never responded this well to the negativity they've garnered over the years)

And here's hoping the community will prosper, and in turn, the game will too.