(First forgive my flawed English) Most people who complain about something seem to be more focused on the MMO part and not the RPG.

I played several mmorpg's and at one time or another these games killed the game's immersion.

Here I feel part of something.

Points I like:

Immersion
Story
Some character
Maps
Fight and skill system
Gpose
Houses
Armor
End game not required (Not that I'm casual, but I don't see myself doing such content)
Professions
Community

Negative point:
- No dialogue during msq.
-lacks being able to answer some boring characters. (To me it's the biggest flaw of the game)