Honestly?

I don't like MMOs; I've never been one for playing in games with other people, I get anxiety when I've had to run dungeons and things in games like ESO or WoW, and I never found the story of either that engaging. That said, I love the story of FFXIV; the graphics are amazing, I've made a lot of friends due to the very welcoming (for the most part) community, and the skills are simple enough that I can learn them competently, but not so much that it loses the fun. Even dungeons are a good time in this game, compared to the others I've dabbled in! When I don't know the mechanics, most people don't mind spending a few minutes explaining them to me, which is really nice and helpful--especially as a healer main.

I'm also really into the roleplay community, which is just huge in this game, and was a definite draw for me!