Hori Tactical Assault Command FFXIV

[Jingas]

I just received my Hori Tactical Assault Command FFXIV and noticed there is no supporting software available. I am unable to use this product at all, when will the software be released? Is there any means of troubleshooting or a work-around to make this controller usable?

[Zhexos]

Greetings Jingas,

The software is now available for download on their website at https://hori.jp/info/tac_f14_software-introduction/

[Nedkel]

The priorities taken by SE while communicating with their playerbase are weird.

[SerLuke]

Wow this got a quick response, I wonder how many threads are seen and read but not replied to?

[SenorPatty]

When it comes to making sure people can play the game, they'll respond quickly (as to whether or not it leads anywhere, that's a whole 'nother can of worms).

Everything else is the equivalent of either radio silence or snail mail.

[Sated]

Wow this got a quick response, I wonder how many threads are seen and read but not replied to?

Not sure how SE's teams operate but likely all of the threads are read or at least acknowledged - this isn't a particularly fast moving forum so I'm sure they're aware of the topics even if they don't read every post in them.

It's just a lot easier to respond when there's a support-based answer immediately available, than the process of gathering, relaying, and translating feedback before getting a dev's acknowledgement for any/every issue.

[FirstnameLastname]

The priorities taken by SE while communicating with their playerbase are weird.

It's related to money.

Tinfoil hats, anyone?

[MrKusakabe]

It's related to money.

Tinfoil hats, anyone?

But this is a (pretty expensive) subscription game. So all topics are "important" then because we all here pay a double-digit figure every month (btw, my supplementary dental insurance that covers 70% of ANY dentist bills cost less than this game per month...)

[Shougun]

The priorities taken by SE while communicating with their playerbase are weird.

Not that I'm saying I don't want more interaction but I think this response makes sense. Definitive, non-opinion / future forward content, answer that doesn't require communication with the other side.


Vs something like "chocobo paradise when? Personal airships, yes?". Which is something they may have a vague answer/musings for, but I think SE is worried we will hold them accountable for and so they don't share that often. Like if they said "we are looking into it, it sounds interesting" turns into by some of us sometimes "we've promised it and it'll come out soon". Again not that I'm saying less contact is good, just that I think this software question would be an easy example of an interaction that is swift to handle with low to no negative consequences (vs translations on top of dev musings on subjects and potential could be's if time, money, skill, and game wills... Which of course I want but also easy to turn into a painful process lol).

[Kisshu]

Not that I'm saying I don't want more interaction but I think this response makes sense. Definitive, non-opinion / future forward content, answer that doesn't require communication with the other side.


Vs something like "chocobo paradise when? Personal airships, yes?". Which is something they may have a vague answer/musings for, but I think SE is worried we will hold them accountable for and so they don't share that often. Like if they said "we are looking into it, it sounds interesting" turns into by some of us sometimes "we've promised it and it'll come out soon". Again not that I'm saying less contact is good, just that I think this software question would be an easy example of an interaction that is swift to handle with low to no negative consequences (vs translations on top of dev musings on subjects and potential could be's if time, money, skill, and game wills... Which of course I want but also easy to turn into a painful process lol).

I agree that it really depends on the subject. But take a look at the PVP forum, the feedback threads have all been posted 10 days ago and from what we can see, there hasn't been any acknowledge of them. I'm not saying they have to come out and answer all the questions, but a simple post stating that they're looking at the feedback would be very helpful and show that they are engaging a bit with the community.