Instanced Raid Congestion

[Geesus]

We had an entire instance crash on Aegis. Finally was able to log in after getting booted out of Cutters and must have been 6 PTs there. LOL Took about 10 minutes to reenter but REALLY would have sucked if we had been winning. OH! Interesting fact on this, one of our players was on over in Japan so wasn't just a US thing either. Actually, were quite a few fussing outside once we all could log back in.

[Rukkirii]

We have another update to share with you.

With last week’s maintenance, we were able to resolve issue with some of Aurum Vale's instances being claimed even though no one was inside of it. Cutter’s Cry is still being affected by this issue but we plan on having a fix soon.

We are also aware of the lag inside of instanced raids and we will be taking action on this issue. We will let you know as soon as we have any updates!

Thank you for your patience.

[Camate]

Greetings everyone! I have some more follow-up information from Yoshi-P regarding congestion and lag in instanced raids and Ul'dah.

Producer/Director Yoshida here returning to the front lines after fighting against the flu.

Currently, a part of the development and operations team is focused on eliminating the issues with lag in Ul’dah and instanced raids as well as content congestion, prioritizing this work higher than patch 1.22. I deeply apologize for any inconveniences these issues are causing.

Also, in regards to the instanced raid occupancy issue, we have setup a timer on the outside of the instanced raids, and when the timer fulfills certain requirements, the specifications force cancel occupancy. Due to this, there are some instances where the instance numbers will still be reduced even though there are zero players occupying them.

Currently in order to resolve the above issues as well as eliminate the high amount of lag in instanced raids, we will not only be performing system adjustments, but we will also be addressing some underlying things such as server strengthening, so we ask for and appreciate your continued patience.

We are currently working with all our power to resolve these things to make it in time by the weekend peak time.

[Holland]

Thanks for the update Rukkirii/Camate/Yoshi. Keep up the good work.

[Riaayo]

Every time I turn around Yoshi is sick; I'm terrified this dude is going to drop dead or something. Maybe he doesn't wash his hands enough?

Don't make me start a "Wash your hands Yoshi-P" thread!

Thank you to all the devs working hard to fix problems that I know they didn't expect and are stressed over even more than any of us could possibly be. Hang in there; it is appreciated.

[Holland]

Every time I turn around Yoshi is sick; I'm terrified this dude is going to drop dead or something. Maybe he doesn't wash his hands enough?

I no longer pay attention to that. I've come to the conclusion Yoshi is just a person who gets the flu or gets sick a lot. People like that do exist. =p

[Delsus]

Greetings everyone! I have some more follow-up information from Yoshi-P regarding congestion and lag in instanced raids and Ul'dah.

Producer/Director Yoshida here returning to the front lines after fighting against the flu.

Currently, a part of the development and operations team is focused on eliminating the issues with lag in Ul’dah and instanced raids as well as content congestion, prioritizing this work higher than patch 1.22. I deeply apologize for any inconveniences these issues are causing.

Also, in regards to the instanced raid occupancy issue, we have setup a timer on the outside of the instanced raids, and when the timer fulfills certain requirements, the specifications force cancel occupancy. Due to this, there are some instances where the instance numbers will still be reduced even though there are zero players occupying them.

Currently in order to resolve the above issues as well as eliminate the high amount of lag in instanced raids, we will not only be performing system adjustments, but we will also be addressing some underlying things such as server strengthening, so we ask for and appreciate your continued patience.

We are currently working with all our power to resolve these things to make it in time by the weekend peak time.

Damn, these long hours must be really getting to Yoshi, hope things don't get you any more sick, we really appreciate the work you are doing and thanks for the info, keep fighting Yoshi, we need you!

[Ragz]

Increase drop rate and put the reentry to once 8 hr or something like GL, problem solved...
Is there really any reason to do same content 10 times a day and maybe get 1 drop (except that there is nothing else to do)?

[Halvaard_Vidan]

Yes, limiting your entry times gives you more things to do...

"Ok, did AV, CC, DH, see you guys tommarow!"

[Jinko]

Every time I turn around Yoshi is sick; I'm terrified this dude is going to drop dead or something. Maybe he doesn't wash his hands enough?

It's a sign of not enough sleep and stress.