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  1. #21
    Player
    FrostNyanko's Avatar
    Join Date
    Sep 2017
    Posts
    1
    Character
    Frost Nyanko
    World
    Kujata
    Main Class
    Samurai Lv 70
    Just want to chime in as well, I'm from Western Australia and this is the first time I have ever had any issues downloading a patch!

    Edit: I got it working by using a VPN! I just started a free 1 day trial with CyberGhost VPN and it helped me finish the patch!
    (3)
    Last edited by FrostNyanko; 11-12-2019 at 10:15 PM.

  2. #22
    Player
    Miyuken's Avatar
    Join Date
    Mar 2016
    Posts
    2
    Character
    Miyuken Inverse
    World
    Tonberry
    Main Class
    White Mage Lv 80
    New patch, same issue for the second time in a row. The VPN solution works for most people but I really don't want to have to pay for a VPN just to play this game square.
    (1)

  3. #23
    Player
    CaffeinatedKing's Avatar
    Join Date
    Nov 2019
    Location
    Garlemald
    Posts
    20
    Character
    Austere Adventurer
    World
    Ravana
    Main Class
    Samurai Lv 100
    Quote Originally Posted by FrostNyanko View Post
    Just want to chime in as well, I'm from Western Australia and this is the first time I have ever had any issues downloading a patch!
    Edit: I got it working by using a VPN! I just started a free 1 day trial with CyberGhost VPN and it helped me finish the patch!
    I looked into it but I couldn't actually find anything about the free trial once i made an account so I assumed it was all BS.
    (1)

  4. 11-12-2019 10:47 PM

  5. #24
    Player
    Epidendrum's Avatar
    Join Date
    Feb 2019
    Location
    Ul'dah
    Posts
    21
    Character
    Danielle Epidendrum
    World
    Alexander
    Main Class
    Black Mage Lv 90
    Quote Originally Posted by CaffeinatedKing View Post
    I looked into it but I couldn't actually find anything about the free trial once i made an account so I assumed it was all BS.

    Seems like you didn't look hard enough?

    https://www.cyberghostvpn.com/en_US/vpn-free-trial
    (3)
    Last edited by Epidendrum; 11-12-2019 at 10:51 PM.

  6. #25
    Player
    Emrysian's Avatar
    Join Date
    Feb 2018
    Posts
    6
    Character
    Emrys Ian
    World
    Midgardsormr
    Main Class
    Miner Lv 75

    Same Issue

    I'm located in the Philippines and am experiencing the same issue.
    (2)

  7. #26
    Player
    Niakhoo's Avatar
    Join Date
    Sep 2017
    Posts
    16
    Character
    Momo Dayo
    World
    Tonberry
    Main Class
    Monk Lv 80
    I'm from Australia also and also having the same problem.
    This is the second time it has happened (the first time was only just a few weeks ago with patch 5.1!)

    I have tried these solutions and none of them have worked for me :
    -Tethering to phone
    -Changing to multiple different DNS's (1.1.1.1, 8.8.8.8, 4.2.2.2)
    -Running as Administrator
    -Disabling Firewall
    -Uninstalling and Re-installing the game
    -Changing to the old launcher
    -Multiple VPNs (NoPing, Mudfish with Full VPN AND Cyberghost which worked the first time for Patch 5.1 but I'm not eligible for another 1 day trial and I refuse to pay just to download a patch)

    I've been playing FFXIV since ARR and this problem has only just started occurring since Patch 5.1 and I would hate it for it to happen every patch.
    I hope with enough exposure that this problem can be acknowledged by SE and fixed as soon as possible!!
    (2)

  8. #27
    Player
    Epidendrum's Avatar
    Join Date
    Feb 2019
    Location
    Ul'dah
    Posts
    21
    Character
    Danielle Epidendrum
    World
    Alexander
    Main Class
    Black Mage Lv 90
    Quote Originally Posted by Niakhoo View Post
    I'm from Australia also and also having the same problem.
    This is the second time it has happened (the first time was only just a few weeks ago with patch 5.1!)

    I have tried these solutions and none of them have worked for me :
    -Tethering to phone
    -Changing to multiple different DNS's (1.1.1.1, 8.8.8.8, 4.2.2.2)
    -Running as Administrator
    -Disabling Firewall
    -Uninstalling and Re-installing the game
    -Changing to the old launcher
    -Multiple VPNs (NoPing, Mudfish with Full VPN AND Cyberghost which worked the first time for Patch 5.1 but I'm not eligible for another 1 day trial and I refuse to pay just to download a patch)

    I've been playing FFXIV since ARR and this problem has only just started occurring since Patch 5.1 and I would hate it for it to happen every patch.
    I hope with enough exposure that this problem can be acknowledged by SE and fixed as soon as possible!!
    Actually for those who put in the effort to search, there are free vpn options but they are generally slower.

    Example: https://www.vpngate.net/en/
    VPNgate, an "Academic Experiment Project" by the University of Tsukuba.

    I'm from Singapore, but due to my research collaborations with Japanese universities I can use some Japanese VPNs to work around this issue. Others can put in a bit more effort and be more thorough their search - more options are available (that are free) if you put your mind to it. SE won't fix this overnight so if we want to play tonight, think creatively.
    (3)
    Fluent in English, Chinese, Bahasa Indonesia, Japanese and German. Just another typical non-Japanese player in Alexander (Gaia DC).

  9. #28
    Player
    CaffeinatedKing's Avatar
    Join Date
    Nov 2019
    Location
    Garlemald
    Posts
    20
    Character
    Austere Adventurer
    World
    Ravana
    Main Class
    Samurai Lv 100
    Quote Originally Posted by Epidendrum View Post
    Actually for those who put in the effort to search, there are free vpn options but they are generally slower.

    Example: https://www.vpngate.net/en/
    VPNgate, an "Academic Experiment Project" by the University of Tsukuba.

    I'm from Singapore, but due to my research collaborations with Japanese universities I can use some Japanese VPNs to work around this issue. Others can put in a bit more effort and be more thorough their search - more options are available (that are free) if you put your mind to it. SE won't fix this overnight so if we want to play tonight, think creatively.
    It worked, and I don't feel like I'm selling my soul in the process, I'll definitely keep this for the next time Australia is inevitably screwed by updates, FF14 works fine for me so there's no need to play with a VPN, it's purely just the update process that breaks for some reason.
    (1)

  10. #29
    Player
    Kinlet's Avatar
    Join Date
    May 2015
    Posts
    4
    Character
    Kinlet Ale
    World
    Tonberry
    Main Class
    Conjurer Lv 60
    same prob, from SG

    this sucks when we have to pay for the sub here
    (1)

  11. #30
    Player
    Epidendrum's Avatar
    Join Date
    Feb 2019
    Location
    Ul'dah
    Posts
    21
    Character
    Danielle Epidendrum
    World
    Alexander
    Main Class
    Black Mage Lv 90
    Quote Originally Posted by CaffeinatedKing View Post
    It worked, and I don't feel like I'm selling my soul in the process, I'll definitely keep this for the next time Australia is inevitably screwed by updates, FF14 works fine for me so there's no need to play with a VPN, it's purely just the update process that breaks for some reason.
    I'm glad it worked for you.

    To elaborate on my point above, there are lots of ways to "think creatively" with regards to situations like this. My thought process would be "some other games/services are region locked or some people live in countries with restrictive censorship, most of their population cannot afford to pay for a way out of it. Yet many do so. How? Trawl through their forums, read their blogs. Read the game wikia pages or fandom wiki for those games and services." That's a productive way to think. An unproductive way would be "I can't download the patch no matter what I tried. I tried everything I could think of. I'm so frustrated and angry. SE should just fix this." Well, it's unproductive because SE can't or won't fix it right here and now. It is normal to be frustrated, but we shouldn't let emotions overwhelm our thought process. The immediate issue is that we want to play, so work around the constraints like we would do so when faced with problems in real life. At least that's how I see it.

    There's a lot of hidden gems in the internet, a lot of it is indexed by search engines - so it's literally typing the correct query into the search engine of our choice.
    (2)
    Fluent in English, Chinese, Bahasa Indonesia, Japanese and German. Just another typical non-Japanese player in Alexander (Gaia DC).

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