Quote Originally Posted by kejoca View Post
Just finished chatting with a SE support member via their live chat. They resolved that I've already done all troubleshooting steps they'd recommend and that they could not help me. They instead pointed me to seek help from Microsoft or Nvidia for support. They also suggested I submit a formal bug report.

I'm understandably deflated as this problem only started occurring when this patch was pushed. I can't think of any other change to my system that would have created this problem for me that coincides with what others are experiencing...
That response looks bad for SE's support because not only is this problem effecting a lot of people based on the amount of views the threads here are getting (Heading towards 3000 on the main post about these errors) but it also isn't an Nvidia problem since there are a few people who have had it with AMD GPUs as well. I'm not convinced SE support knows what it's talking about and there are clearly players having this problem that aren't posting about it for whatever reason.

Event 1000, Application Error

Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x5db09236
Faulting module name: ntdll.dll, version: 10.0.18362.418, time stamp: 0x99ca0526
Exception code: 0xc0000374
Fault offset: 0x00000000000f9269
Faulting process id: 0x38cc
Faulting application start time: 0x01d5952443f16227
Faulting application path: D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 24918957-7eed-4358-bcb1-9d504ebf6487
Faulting package full name:
Faulting package-relative application ID:
The errors in my event viewer look almost the exact same as this with varying exception codes. I've had exception code: 0xc0000005 which indicates memory access violation and yours is 0xc0000374 which indicates heap corruption, or to use another term for it memory corruption. Whatever is going wrong it looks like some sort of memory issue is at the core of it. I've read someone in the past was able to overcome these errors by upgrading their RAM so if you're all out of other ideas I'd try that and let us know if it works. Kudos to you for reinstalling Windows, I can't be bothered to do that.

The ntdll.dll module is also present on each of my event viewer errors which is apparently a Windows registry file. I've tried restoring and reinstalling it but that failed to fix anything. I don't know what to do either anymore besides opening another SE support chat where they give me more "solutions" that I've already tried.