dx11 crash

[AdamFyi]

Hi, the friend here! Just thought I’d give an update on the situation.

The technician at the store told me that he could not find any issues with the PC components. We tested it on other games such as Monster Hunter World and found that they had similar dx11 crashes as well. We tried updating to the Nvidia driver that was released a couple of days ago but it didn’t fix the issue. In the end as a last resort, with all our options exhausted, we decided on just reformatting my PC. After downloading the launcher from the official website and going through set-up, we let it patch the game a bit before cancelling and replacing the backed up FFXIV files into the game folder. So far we’ve teleported around to maps where I had frequently crashed, as well as running some instanced dungeons and the new Nier raid.

Though I pretty much lost most of my old files in the process, I’m here to report that I haven’t run into any dx11 errors for the past hour or so! Will try again tomorrow since all this stuff left me stressed and exhausted, but I am hopeful!