Login Bug/Error?

[noxen]

Doing my best to explain this issue, it's a bit of a weird one and a little involved.

So every now and then I will get the 90k error (connection lost) and it takes me back to the login screen as normal. When I attempt to log in again, I get the standard "your character was not logged out properly" message however closing or OK'ing this message gives me the "Are you sure you want to leave the queue?" message and I -have- to click a response otherwise I'm stuck with the "not logged out" message.

So I click yes on leaving the queue and then I simply cannot log back in, on any character. It says "please wait and login later" in red text at the top of the screen. I exit out of the character select menu and go back to the main screen and try again in hope that it'll re-establish connection and fix the error but it doesn't work and I'm still greeted with "Please wait and login later". I have to completely shut down my games client and re-open/relog in to actually get back into the game.

This error has only cropped up since the start of 5.1, I had no issues like this prior and i was able to close out of error messages just fine without needing to restart my game client.


If there is anything I haven't explained properly or if more information is required, please tell me and i'll do my best to explain.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

The way you describe it, it sounds like the server hasn't recognized that you were improperly disconnected. This usually resolves itself with time. Are you still experiencing this issue? If so, can you provide a screenshot of the error message you receive?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[noxen]

Hi there! Sorry for the delayed response to this thread.

It seems the problem has settled down for now, if I get the 90002 error I just leave the timer to run itself out before attempting to reconnect and that seems to fix the problem, I haven't gotten any error messages for the last few days now however if I run into the issue again, I will respond here with the appropriate screenshots!


Edit:
https://gyazo.com/70353bd70242fab0311d997d6b68c2c4
https://gyazo.com/8a8164b61ed7ddda9cb12df4f34a7a45

Update; These are screenshots of what happens when the error occurs. The first one is when I am trying to re-log back in after a disconnect, the second is what occurs after I am forced to click yes/no on the queue pop-up.