HEADLINE: I think you'd get more polite feedback if it looked like you were listening.
It's "separating," actually.
At the risk of becoming a forum goon, and in the general spirit of co-operation with a dev team that listens, I'm reminded of a moment in Grace and Frankie, a show that I watch because I'm very old and nearly dead. Lily Tomlin's character is speaking with a CSR because she's trying to get on the internet to "be a part of the conversation."
And the tech support person replies:
"The internet's not like a real conversation. It's just a bunch of people screaming into the void."
Sometimes I feel that way. Before the whole Hrothgar hair business I had two threads on this forum. Now I'm in the 70s and in have earned a gold medal for my efforts. I have started a thread asking for YoshiP to play Hrothgar for a little bit, which immediately got a "yeah, but he should play healer" thread spawned after it, then another, far more sarcastic thread saying "yeah, he should play my favorite class and race." Which is fair. YoshiP doesn't owe me money, and nobody owes me being polite on the internet.
But we get steered to the forums a lot to give "feedback." And that's great, but you don't really get a lot of feedback yourself as a poster. And I realize that's pretty common of surveys, but I just feel like I'm being directed into some kind of "pacification zone" where I'm going to rant, and rave, and complain, and nothing's going to be done. Or read. Or anything.
We got a reply in the Hrothgar haircut thread from Tony "Zhexos" Caraway letting us know that Yoshi had replied with "It's complicated, and be patient." but that seems like the answer to everything. It may be a video game, and we may be used to instant gratification, and that's not really an option here. I cannot imagine what it must be like reading through what's posted here.
We have community representatives reply on occasion - that's why you get a crown icon on your thread, but in the first 25 pages, I saw 2 official replies. On what were thousands of forum posts. And I don't pay your employees, and am under no misapprehension that I'm important. I off-tank as a middle-aged Hrothgar Paladin, and am still pretty happy in the general case.
There's a lot in 6.1 to love, even if there are some things that make one blisteringly angry. So, is there a way to make it so that some of us feel like we're being listened to, rather than just screaming into the void?
Can you reward thoughtful feedback and replies in some way? A feather, token, shiny rock? Could you folks reply more frequently so that we know we're being heard more frequently? Can I put my adventurer's plate in the fishbowl by the register in the hopes of getting a free burrito?
Can you fix that spelling error to let me know you're OK?


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