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  1. #1
    Player
    Arazehl's Avatar
    Join Date
    Dec 2015
    Posts
    681
    Character
    Julianna Arrisit
    World
    Jenova
    Main Class
    Dancer Lv 90
    Quote Originally Posted by NineChameleon View Post
    The Credit card/Crysta is not there for me. So unless you need to have 1 crysta for that to show up. (Which seems a little bit strange) then this involves some kind of bug. And if that's the case for mogstation items as well its still forcing steam users to go through the middle man. So it still seems a bit like a pointless restriction.
    Did you try to see if the "Add Crysta" option is there under the "Square Enix Account Settings" tab on the homepage of the Mog Station? There is two ways to add Crysta. That being the other one.
    (0)

  2. #2
    Player
    Arazehl's Avatar
    Join Date
    Dec 2015
    Posts
    681
    Character
    Julianna Arrisit
    World
    Jenova
    Main Class
    Dancer Lv 90
    Quote Originally Posted by NineChameleon View Post
    Did you check since you bought that crysta if you can use it for sub? And if the other options like card payment are still there? Trying to get to the bottom of whether this is a bug or a genuine change.
    Yes, I logged in just fine. I put crysta on my account every month at renewal time. Never had a problem, didn't have a problem this time either. All payment methods were available and nothing out of place.
    (1)
    Last edited by Arazehl; 11-02-2019 at 04:14 AM.

  3. #3
    Player
    Saefinn's Avatar
    Join Date
    Aug 2013
    Posts
    1,673
    Character
    Yesunova Hotgo
    World
    Balmung
    Main Class
    Sage Lv 90
    If some people are getting it but you're not, I think this might be a situation to contact support over. Might be a reason or a problem rather than then secretly changing a payment method without any forewarning of changes. Heck it could even be as simple as a bug. Heck, maybe even try a different browser -just- in case.
    (2)

  4. #4
    Player
    Keridwyn's Avatar
    Join Date
    May 2017
    Location
    Gridania
    Posts
    680
    Character
    Keridwyn Maeve
    World
    Coeurl
    Main Class
    White Mage Lv 90
    Open an incognito window in the browser of your choice and log into mogstation, see if the problem persists. I have had this happen on other games and it seems to work. If this solves it for you, add it to the bookmarks bar of your browser from the incognito tab amd try logging in regularly.

    Worth a shot.
    (0)

  5. #5
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,037
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    Try clearing your browser cache, saw that as a fix on a reddit thread a month ago or so.
    (1)

  6. #6
    Player
    Mesarthim's Avatar
    Join Date
    Jun 2016
    Location
    Kugane
    Posts
    1,037
    Character
    Rozemyne Shyahoro
    World
    Leviathan
    Main Class
    Dark Knight Lv 100
    I am a steam user. Literally on a recurring credit card option. Functionally for me there is zero difference between my client and a windows version, payment options included. I can pay through credit/debit or steam. Chrome/Brave.
    (0)
    Last edited by Mesarthim; 11-02-2019 at 05:10 AM.

  7. #7
    Player
    Xlantaa's Avatar
    Join Date
    Feb 2015
    Posts
    1,000
    Character
    X'lantaa Lizhashen
    World
    Moogle
    Main Class
    Dark Knight Lv 90
    This is a problem with cookies. If you don't have more options listed, use a private tag or clear cookies and cache in your browser. You should be able to use any other payment like everyone else.

    I have Steam version and I can use all the payments method available.
    (1)
    Last edited by Xlantaa; 11-03-2019 at 04:45 AM.

  8. #8
    Player
    zylo1010's Avatar
    Join Date
    Jan 2015
    Posts
    143
    Character
    Zylo Wilhams
    World
    Goblin
    Main Class
    Red Mage Lv 90
    For me if I click the renew at the bottom I only get steam options, if I hit account options at the top it lets me use crysta/credit card. Idk why tho
    (0)

  9. #9
    Player
    Angus-Beef's Avatar
    Join Date
    Sep 2016
    Posts
    176
    Character
    Nayuta Miyumi
    World
    Leviathan
    Main Class
    Ninja Lv 80
    Yeah it's a cookies thing with steam, depending on your browser just set it to not keep steam cookies at all and the options to pay with Crysta should always pop up. The same happened to me recently
    (0)

  10. #10
    Player
    ArcFatalis's Avatar
    Join Date
    Jul 2014
    Posts
    5
    Character
    Arc Fatalis
    World
    Diabolos
    Main Class
    Pugilist Lv 50
    my original registration was through a 1.0 PC CE, and now i can only pay through steam, even though ive always bought physical copies for PC, i just also bought the steam version, seems like they enjoy subverting their customers to the point they no longer want to play.
    (0)

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