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  1. 11-02-2019 01:24 AM #1
    Dynratygus
    Moderator Dynratygus's Avatar
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    Oct 2018
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    Good morning and thank you for visiting the Final Fantasy XIV Technical Support Forums.

    Where in game does the crash occur? Could you try doing a cleanboot? Open the task manager (CTRL+SHIFT+ESC) and select the 'Start up' Tab. Disable everything here and restart the PC.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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  2. 11-02-2019 05:32 AM #2
    Ishwick
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    Join Date
    Sep 2015
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    Character
    Ish Wick
    World
    Exodus
    Main Class
    Miner Lv 80
    The error above hasn't shown up yet but good ole directx 11 error that's been going on for other people and myself has this is with a cleanboot while in a cutscene for the msq with Magnus, Thaffe, and Jeryk from the Good for the Soul quest
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