Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

It sounds like you are having some connectivity issues between your home network and the game server. I'd suggest trying some of the following if you haven't already:

1) If you are connecting to your router using a wireless connection, try connecting using an Ethernet cable.

2) Try resetting your router by turning it off, then back on after a few minutes.

3) Check the following Port Ranges on your router/modem to ensure that they have been opened:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Your ISP can open these ports for you.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!