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  1. #1
    Player
    Murakami7's Avatar
    Join Date
    Jul 2014
    Location
    Gridania
    Posts
    39
    Character
    Ezra Altair
    World
    Tonberry
    Main Class
    Arcanist Lv 60

    Unable to download patch files. [30413][25008][10009]

    I've had this same problem since the update went live. I've tried multiple fixes such as;

    IE Explorer settings
    Changing Firewall settings
    DNS settings
    Port forwarding
    System driver updates
    Running as administrator

    Nothing has fixed the issue.
    (0)

  2. #2
    Player
    Ayla_Alteria's Avatar
    Join Date
    Dec 2013
    Posts
    37
    Character
    Ayla Alteria
    World
    Sargatanas
    Main Class
    White Mage Lv 80
    there is emergency maint today, hopefully they fix the issue as i have the problem too.
    (1)

  3. #3
    Player
    NosamKin's Avatar
    Join Date
    Jun 2017
    Location
    Limsa
    Posts
    212
    Character
    Nosam Kin
    World
    Sargatanas
    Main Class
    Summoner Lv 80
    try switching back to the dark colored launcher. the new light colored one wouldn't install the update for me.
    (0)

  4. #4
    Player
    Axia_Darkrose's Avatar
    Join Date
    Mar 2015
    Location
    Uldah
    Posts
    141
    Character
    S'kalkaya Binbotaj
    World
    Mateus
    Main Class
    Summoner Lv 71
    ive been having the same problem, switching to the old dark colored launcher didnt work.
    (0)

  5. #5
    Player
    Rukaido's Avatar
    Join Date
    Oct 2019
    Posts
    2
    Character
    Ilaruxu Persubia
    World
    Lamia
    Main Class
    Dark Knight Lv 80
    nothings working for me still, tried to do everything and nothing, also nothing was done during the maintenance...
    (0)

  6. #6
    Player
    Axia_Darkrose's Avatar
    Join Date
    Mar 2015
    Location
    Uldah
    Posts
    141
    Character
    S'kalkaya Binbotaj
    World
    Mateus
    Main Class
    Summoner Lv 71
    i hope they find a fix for it.
    (0)

  7. #7
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    What you are describing is a connectivity issue between your home network and the game server. Unfortunately, if the troubleshooting you've already tried hasn't resolved the issue, it may stem from some place outside of your home network. In this case, we recommend contacting your ISP and making a report with them.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  8. #8
    Player
    Corvanther's Avatar
    Join Date
    Sep 2018
    Posts
    39
    Character
    Doloria Tiltmiller
    World
    Marilith
    Main Class
    White Mage Lv 80
    It isn't us, it's you. The canned response of ethernet cables, dns flushes, router ports have been addressed by tons of people as not working. No other canned responses such as reinstalling, or anything else is going to fix this. If I can't update by tuesday sub is done and back to classic wow. Everyone who has this problem across the world just cancel your sub on tuesday as well, maybe they will care. Perhaps put out a manual patch we can download and use.
    (3)

  9. #9
    Player
    Azbel's Avatar
    Join Date
    Oct 2015
    Posts
    18
    Character
    Azbel Lhant
    World
    Jenova
    Main Class
    Dark Knight Lv 80

    again the auto answer

    Why not just put up the patch on a zip file where we can manually download , i mean come on SE you guys made me jump throught hoops of fire for 3 days now to try to solve this issue thats magically ONLY FOR YOUR GAME (i play everquest and wow on the side and can you imagine that i have 0 problem with their patcher?) Cancelling my sub now , enjoy your shit storm
    (0)

  10. #10
    Player
    TheCarbuncleQueen's Avatar
    Join Date
    Oct 2019
    Posts
    2
    Character
    Kokori Faelyn
    World
    Balmung
    Main Class
    Summoner Lv 70
    It's just this newest patch they brought out. It broke alot of things. I've never had problems updating before, but i don't want to cancel my sub because I've put over $1000 into the game. In the form of Subs and other items
    (0)

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