DirectX 11 Errors

[RaWithTheH]

I started having the same problem as of today. First all the character models disappeared during a dungeon. I could only see the map and particle effects. Then it exited with the Dx11 errors.

System settings below:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\ra\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz (6 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS F10
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32700.719MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37564.719MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.151GB SYSTEM_FREEDISC_SPACE 831.007GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 931.383GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 472.991GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16350.359 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_71164464ccd46ae5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_71164464ccd46ae5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_71164464ccd46ae5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_71164464ccd46ae5\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4108
SYSTEM_GRAPHICS_DRIVER_DATE 10/21/2019 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek HD Audio 2nd output (2- Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {64D3B19B-0822-4360-9F37-2F535693CA25}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8734.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/18/2019 00:00:00
SYSTEM_SOUND Speakers (2- Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {1495F5C2-3F95-4146-B91B-1DE8CDBFCDBF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8734.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/18/2019 00:00:00
SYSTEM_SOUND LG HDR 4K (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2B586EEE-B434-47CC-A729-B8F989D9FAE6}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0021
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/21/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (2- Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {6C8A3F44-386B-4EE3-9540-1C9509A91BB8}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8734.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/18/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DAA28E10-C6B4-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DAA2B520-C6B4-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DAA2B520-C6B4-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DAA2B520-C6B4-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DAA2DC30-C6B4-11E9-8005444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DAA2DC30-C6B4-11E9-8006444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DAAC5210-C6B4-11E9-8007444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DAAC5210-C6B4-11E9-8008444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DAAC7920-C6B4-11E9-8009444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DAACA030-C6B4-11E9-800A444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {91409B80-DC22-11E9-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
#general - Discord
Settings
Settings
Steam
Mail
Inbox - Outlook ‎- Mail
Microsoft Store
Microsoft Store
NVIDIA GeForce Overlay
APP Center


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
Battle.net
Uninstall Chroma Discord App (Unofficial)
GigabyteFirmwareUpdateUtility
EasyTuneEngineService
SIV
@BIOS
APP Center
Microsoft Edge Beta
Microsoft Edge Update
Origin
Razer Synapse
Steam
TechPowerUp GPU-Z
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Patriot Viper M2 SSD RGB
GigabyteFirmwareUpdateUtility
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706
Intel(R) Chipset Device Software
ENE_EHD_HAL
Epic Games Launcher
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Intel® PROSet/Wireless Software
GOG Galaxy
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2017 Redistributable (x64) - 14.15.26706
EasyTuneEngineService
Intel(R) Trusted Connect Services Client
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
ENE RGB HAL
SIV
Adobe Refresh Manager
Adobe Acrobat DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Intel(R) Trusted Connect Service Client x86
@BIOS
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ENE IO Driver
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
APP Center
Windows 10 Update Assistant
GService
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
ENE_EHD_M2_HAL
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
RGB Fusion
CPUID CPU-Z 1.90
Microsoft Office 365 - en-us
Oculus
DOOM
FINAL FANTASY XIV Online
Raw Data
Borderlands 2
NieR:Automata™
FINAL FANTASY XV WINDOWS EDITION
Vulkan Run Time Libraries 1.0.65.1
Patriot Viper M2 SSD RGB
Update for Windows 10 for x64-based Systems (KB4023057)
ENE_EHD_M2_HAL
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel® PROSet/Wireless WiFi Software
ENE_EHD_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Update for Windows 10 for x64-based Systems (KB4480730)
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Epic Games Launcher Prerequisites (x64)
Intel® Optane™ Pinning Explorer Extensions
Intel(R) Serial IO
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
ENE RGB HAL
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Intel(R) PRO/Wireless Driver
Intel(R) Serial IO
NVIDIA Ansel
NVIDIA Control Panel 441.08
NVIDIA Graphics Driver 441.08
NVIDIA GeForce Experience 3.20.0.118
NVIDIA Optimus Update 38.0.1.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.1.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.21
NVIDIA Install Application
NVIDIA NGX 1.4.0.26
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.0.118
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.38.831.832
NVIDIA Virtual Audio 4.13.0.0
Intel(R) Management Engine Components
Intel(R) Management Engine Components
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.15.26706
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) Chipset Device Software
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.15.26706
Intel(R) Rapid Storage Technology
Intel(R) Management Engine Driver


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe 00002D20
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\acrotray.exe 00000484
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00003198
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe 00004254
C:\Program Files (x86)\Adobe\Adobe Sync\Coresync\Coresync.exe 00002E00
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 000032F0
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 0000254C
C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe 000003BC
C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe 00004284
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000F70
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 000041AC
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 0000424C
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002E68
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 000032D0
C:\Program Files (x86)\Steam\Steam.exe 00002588
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001F64
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 000036C0
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003168
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002F60
C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 00003AC4
C:\Program Files\WindowsApps\AcrobatNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe 000026D4
C:\Program Files\WindowsApps\AdobeNotificationClient_1.0.1.22_x86__enpm4xejd91yc\AdobeNotificationClient.exe 00001138
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.53.85.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00003F58
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.53.85.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00001860
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11910.1001.5.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00003EDC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19092.403.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002414
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12026.20218.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00003F0C
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12026.20218.0_x64__8wekyb3d8bbwe\HxTsr.exe 000020F0
C:\Users\ra\AppData\Local\Discord\app-0.0.305\Discord.exe 000003AC
C:\Users\ra\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002DA0
C:\WINDOWS\Explorer.EXE 00003390
C:\WINDOWS\System32\svchost.exe 000033A8
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000024DC
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001740
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00003888
C:\WINDOWS\system32\ApplicationFrameHost.exe 0000155C
C:\WINDOWS\system32\DllHost.exe 00001764
C:\WINDOWS\system32\SettingSyncHost.exe 0000352C
C:\WINDOWS\system32\backgroundTaskHost.exe 00001C08
C:\WINDOWS\system32\conhost.exe 00003314
C:\WINDOWS\system32\sihost.exe 00003CEC
C:\WINDOWS\system32\svchost.exe 00003058
C:\WINDOWS\system32\taskhostw.exe 0000062C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003DF4
C:\Windows\System32\RtkAudUService64.exe 00000EE4
C:\Windows\System32\RuntimeBroker.exe 000036D0
C:\Windows\System32\SecurityHealthSystray.exe 000003D4
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00003868
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001EC8

[MerumHinoke]

Same errors for me since 2/3 days, have no solution about it. I reinstalled the game, as well as my windows, and graphic card drivers, I went back on Directx 9, I have minimized the graphic qualities, download the old graphic card, but still nothing. I often crash when I’m on a Shadowbringers map, for now I can't even log on because I'm stuck on the Lakeland map, on the loading screen.

I’ve never had this kind of problem in more than 8 months and I’ve always been able to run the game in maximum capacity

It's not a problem from my computer, everything's clear so I really don't understand why I keep crashing with this kind of message




-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\MerumHinoke\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Famille 64 bits (6.2, version 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz (12 CPUs), ~2.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS F.09
SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
SYSTEM_MEMORY 8071.281MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 14185.355MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 915.599GB SYSTEM_FREEDISC_SPACE 829.895GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 14.681GB SYSTEM_FREEDISC_SPACE 1.759GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY9
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6052.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4035.641 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_4f7026d85900f28d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_4f7026d85900f28d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_4f7026d85900f28d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_4f7026d85900f28d\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3630
SYSTEM_GRAPHICS_DRIVER_DATE 9/5/2019 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Haut-parleur/Ecouteurs (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {45931B41-95AA-4CDC-9945-7DFD4BB1DA0F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8703.0001
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Souris
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Clavier
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5492B530-FE8F-11E9-8002444553540000}
SYSTEM_INPUT_NAME HP Wireless Button Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
@Nyanpassu - Discord
DirectX 11 Errors - Répondre au sujet - Google Chrome
Paramètres
Paramètres
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Text Input Application
Téléchargements


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.1
Google Chrome
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Google Update Helper
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Realtek High Definition Audio Driver
Synaptics Pointing Device Driver
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
NVIDIA Ansel
Panneau de configuration NVIDIA 436.30
NVIDIA Pilote graphique 436.30
NVIDIA GeForce Experience 3.20.0.118
NVIDIA Logiciel système PhysX 9.19.0218
Mises à jour NVIDIA 38.0.1.0
NVIDIA SHIELD Streaming
NVIDIA Pilote audio HD : 1.3.38.21
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.0.118
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000322C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000AE8
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000065C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001448
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe 0000144C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.53.85.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00001DB0
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.53.85.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00001DE4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19101.469.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001DCC
C:\Users\MerumHinoke\AppData\Local\Discord\app-0.0.305\Discord.exe 00000F74
C:\Users\MerumHinoke\AppData\Local\Microsoft\OneDrive\OneDrive.exe 0000143C
C:\Users\MerumHinoke\Desktop\ff\boot\ffxivlauncher.exe 000006C8
C:\Users\MerumHinoke\Desktop\ff\boot\ffxivsysinfo64.exe 00003250
C:\WINDOWS\Explorer.EXE 00001988
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001D80
C:\WINDOWS\system32\DllHost.exe 00000154
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 00000130
C:\WINDOWS\system32\browser_broker.exe 00000A5C
C:\WINDOWS\system32\conhost.exe 00002134
C:\WINDOWS\system32\sihost.exe 000010F4
C:\WINDOWS\system32\svchost.exe 00002270
C:\WINDOWS\system32\taskhostw.exe 00001474
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000398
C:\Windows\System32\CompPkgSrv.exe 000017C8
C:\Windows\System32\MicrosoftEdgeCP.exe 00002EC4
C:\Windows\System32\RuntimeBroker.exe 00001844
C:\Windows\System32\SecurityHealthSystray.exe 000010A0
C:\Windows\System32\smartscreen.exe 0000251C
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00002EB0
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000023DC
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00000BE8
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00000414
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000018C4
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001FFC

[ThatGuyXIV]

Both me and my wife have been having the same issue, in heavily loaded areas(Lots of other players around) or in dungons/raids. It has happened multiple times since 5.1 came out, including 3 times today in the span of 45 mins.

Both PCs are using current GPU drivers, have been reinstalled multiple times.

Makes the game almost unplayable, anytime I am tanking a raid and the game freezes or just throws a DX Error I have to restart the game and hope I make it back in time so no one is dead.

I was only able to catch a screenshot of my DX error.

[kejoca]

Both me and my wife have been having the same issue, in heavily loaded areas(Lots of other players around) or in dungons/raids. It has happened multiple times since 5.1 came out, including 3 times today in the span of 45 mins.

Both PCs are using current GPU drivers, have been reinstalled multiple times.

Makes the game almost unplayable, anytime I am tanking a raid and the game freezes or just throws a DX Error I have to restart the game and hope I make it back in time so no one is dead.

I was only able to catch a screenshot of my DX error.

Sounds the same as most of us in this thread since the patch. I recommend creating a separate thread with your system config dump (via the FFXIV launcher) and describing your problem. I also recommend posting what troubleshooting steps you've done in that thread. Hopefully a mod will respond to you individually about the issue.