I think the OP is right. Both of you are being too harsh.

Most of the FFXI players that transitioned to FFXIV at launch were disappointed. The game is fun now, despite the UI lag, it has significantly improved overall as an MMO. The only thing that's lacking is the content, but ah well, we'll have to be patient for that.

Anyhow, the positive aspect of this post is that, yes, FFXIV is going in the right direction.