Name Change Issues For Dyslexia

[Miminming]

Its not a one time thing you can buy the name change again, its a bussiness product, and if they actually let you fix your name there's chance of self-proclaimed dyslexia people appear in the future and argue... you got what you paid for already dont ask for more

[Violet_Galaxy]

I name changed yesterday and misspelled Sven as Sevn because of my dyslexia. I contacted support, and they refused to do anything. I feel like the name change token service is unfair, and needs to have a measure for mistake fixing. I believe that once you decide a name, you should be able to fix it ONCE within a certain time period. I.e. 24 hours.

I was so humiliated and embarrassed I didn't even want to log in this morning until I bought a second name change. I'm not saying this should JUST be for disabilities, but I feel like Square Enix needs to be more lenient when it comes to them.

Where are the color blind features? Where is the forgiveness for simple honest mistakes? Why is this game not very accessible for people with disabilities? I'm baffled by how I was treated. I am in no way trying to say that Square Enix is a bad company. I still 100% adore this game, I'm just not happy at how my support ticket was handled. Even when I explained it to them. That didn't feel very supportive or even human. I wasted ten extra dollars for something that I couldn't help. It's not like I chose to have my brain or my eyes the way they are.

Businesses aren't in business to show compassion and forgiveness; they exist to take as much of consumers money as they possibly can. Nothing more, nothing less. Unfortunately, that's just the reality of things.

[Freyt]

Looks like you got got

[Yhoiryo]

I have dyslexia as well.

No we don't need this.

[Buzzwords]

there ARE colorblind features...

also, the ability to re-name your character IS the do-over?

[Tremara]

Sevn

Just own your mistake ... Ark Sevn looks better than Ark Sven anyway

(my opinion!)

[Kokonji]

Even if you do have a second chance, you still could have been do the same mistake because of... you know... the disabilities will not magically disappear on the second chance, you still could make mistake on the other parts of the name .-.

soo, for each name change, you'll better ask dev something like this :

*Enable special character rename service with disabilities feature*
type : Sevn
"Is your name really Sevn" ?
*oops my bad, retype : Sven
"Is your name really Sven ?"
*yes
"Is your name really really Sven ?"
*yes
"Is your name really really really Sven ?"
*yes
"Do you understand you cannot rechange the name (Sven ) for 24 hours after change ?"
*yes
"Do you understand you'll use this name (Sven) in game after you confirm the change ?"
*yes
"Did you already re-spellcheck this name (Sven) ?"
*yes
"Have you try to search this name (Sven) on google or other search engine to confirm this name is what you want ?"
*yes
"Did your friend confirm that this name (Sven) is what you want ?"
*yes
"Do you confident to use this name (Sven) as your character name ?"
*yes
"This name (Sven) is not fit to race naming convention, do you still want to use it ?"
*yes
"Last confirmation, Do you confirm to change the character name to Sven?"
*yes

so you'll have to re-read your name at least ten times before final confirmation to make sure that it is correct(maybe the name need to go bigger each iteration ?)
if after the final confirmation you still got wrong name, well... you need help... .-.

[hynaku]

They should like what seen on others they give you about hour to finalize your character. Like can use race change and keep changing its looks till like it for hour you have to finalize it.

[AngelCheese77]

There's nothing to be humiliated or embarassed about. Heck, I forgot my name once and had to actually ASK what it was to my own family. Eh ...

I knew a girl in school who had dyslexia. It was terrible as she couldn't read the bus numbers correctly, and missed her bus alot because of it. She had me read them off for her.

Besides I think Sevn is a fine name!

[Shurrikhan]

I mean, I'm all for a last-ditch safety period... Though that's true for all such changes (especially due to our Voice choices not showing our most frequent voice effects in the customization menus, requiring us to make another character for each voice for which we want to know the combat sounds).

But, on a unique basis of having a handicap? How does this apply any more to a video game than to, say, any other thing you sign up for, any password you've ever set, etc., etc.? The disability is unique, sure, but it wouldn't be uniquely affecting you here in any meaningful way.

- Someone who has to re-read everything I type constantly, because my brain literally auto-corrects what I see to what I thought I wrote, instead of what I actually wrote.