pvp frontlines disconnecting

[RubyCirha]

lately when ever im in a frontlines match the game dcs me consistently with a 900002 error or something and its never done this until after shb also i dont have this problem anywhere else other then frontlines pvp any ideas as to whats going on cas i know its not my internet or i would be dcing all the time in other parts of the game

[Dynratygus]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

Are you connected to the game through WIFI or are you directly connected to the router? Also are you playing on PC or PS4?


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[RubyCirha]

oh sorry i forgot to say that stuff im on ps4 and its wifi atm cas i dont have cable long enough to reach yet but i checked my wifi signal on my ps4 and its getting 100% signal as well as 100mb download and 30mb upload

[Dynratygus]

Good afternoon and thank you for the reply.

Could you try resetting the router? Along with that, please try the following:

Open the following ports ranges on your router:

▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
These are remote ports in your router’s firewall. They designate what can send information to your PC and what cannot. These specific ports are used by the game to connect to the local client.

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[Syrehn]

Just adding my voice to this. I'm seeing this happen A LOT in Frontlines as well. It's sucks so bad to get randomly 90k'd.

Having reports from friends that it's happening to them as well so I doubt it's system issues on our end.

[Dynratygus]

Good afternoon and thank you for the reply.

Syrehn, how long have you been experiencing this issue? Are you connected directly to the router or are you using WiFi?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[DamianFatale]

Had this happen to me once and I'm directly connected to the router. Also have seen it a lot of times.

[RubyCirha]

I tried hard wiring as well and adjusted my ports but its still happening please help im running out of time to get my last few wins before the garo event ends because of this problem

[Einmimiria]

Thank you for the reply RubyCirha.

Unfortunately, the connection troubleshooting we can provide relates to the router you are using. If you have already reset your router, opened the necessary ports and tried a wired connection, then the issue likely stems from beyond your home network.

In this case, you are most likely running into an issue along your way to the server. In this case, I'd recommend contacting your ISP and making a report with them.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[hynaku]

I'm only getting extreme lag in frontlines says receiving is 20+k and I keep vanishing for up to a minute at a time and music stops playing. Leave and have zero lag and game runs just fine with no problems. I'm on pc direct wired to internet and use no router and modem is locked and you can't access it.