Thank you for the update HeavenlyPete.

It looks like those IP addresses don't go to either server. I'm not sure what the first on is routing to, but the second one goes to the main EU website, not the server.

However, based on both of these trace routes, it looks like you are running into some instability early in your route. You'll notice the big differences in return times and the packet loss (represented by asterisks) near the beginning of the route. This is usually caused by interference along your route to he server, or a wireless connection. If you are unable to connect using a wired connection, then I'd recommend contacting your ISP and making a report with them.

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