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  1. 10-20-2019 12:50 AM #1
    TobiasReed
    Player
    TobiasReed's Avatar
    Join Date
    Jul 2016
    Location
    New Gridania
    Posts
    8
    Character
    Tobias Reed
    World
    Sephirot
    Main Class
    Miner Lv 100

    Continual Disconnections

    I have had continual disconnections (90002) while playing. I play on PC and on PS4. On PC I can barely stay logged in for one minute and on PS4 I can barely reach five minutes. I have trialed several methods to rectify the issues recommended on this forum, by S.E. and by players on this forum and on outside forums.

    While investigating, I have managed to discover on outside forums that other players in the SEA area are also having trouble maintain a stable connection with the JP datacentres. It appears the issue is with S.E. and the connection to the JP Datacentres from the SEA area. I am from Western Australia.

    I do not fully understand the infrastructure of MMOs and playing online and the connections that are meant to make it work; however, I am certain it is not on my side nor my ISP. Has there been any reports or issues occurring?

    Please forgive the format on my thread. This is the first time I've ever written on the forum. I've also submitted a report to customer service because I wasn't sure which channel to go through.
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  2. 10-23-2019 01:34 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Where in game do you experience the disconnection? Are you connected directly to the router are you using WiFi?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
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