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  1. #1
    Player
    Petdo's Avatar
    Join Date
    Apr 2011
    Posts
    202
    Character
    Ma Nya
    World
    Tonberry
    Main Class
    Goldsmith Lv 60

    BLM Quest NPC ( Lalai ) Disappear from my screen ( only me )

    Hi there,
    I encounter some strange problem.. that the NPC name Lalai is gone from my screen.
    I can't target him or see him at all. But other people can see him and talk to him without problem.

    I tried to use another PC but the problem still persist.
    I'm not sure why it just me.. or my patch have glitch and incomplete..

    Please help! I can't do anything about this blm job
    (0)

  2. #2
    Moderator Qeepel's Avatar
    Join Date
    Feb 2011
    Posts
    483
    Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some information may seem unnecessary, it is needed to help reproduce the problem. Can you please fill out the template below? Thank you for understanding:

    When you create a new thread, please use the following template and try to include as much detail as possible.

    Thread Title:
    Short outline explaining what sort of issue you are experiencing.

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.

    Always
    Sometimes
    Once (Did not reproduce)
    Unknown


    Character Name:
    Which character did the issue occur with?

    Race:
    Race of your character when the issue occurred.
    (Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

    World:
    World where the issue occurred.

    Class:
    Class of your character when the issue occurred.

    Physical Level:
    Physical level of your character when the issue occurred.

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    Party or Solo:
    If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
    *If you wrote "Party" or "Alliance", please also include the number of members.

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write "None".

    Monster Name:
    Name of monster that your character was battling against when the issue occurred.
    *If you were not battling against any monster, then please write "None".

    In-Game Time:
    Please list the in-game time that the issue occurred.

    Steps:
    Detailed steps on how the issue occurred.
    *Please try to include the following details.

    What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
    Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
    If you were using macro commands when the issue occurred, please include the details of the command.
    In case the error message appeared when the issue occurred, please include what the message said.


    *In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

    Thank you.

    SQUARE ENIX MODERATOR
    (0)

  3. #3
    Player
    Petdo's Avatar
    Join Date
    Apr 2011
    Posts
    202
    Character
    Ma Nya
    World
    Tonberry
    Main Class
    Goldsmith Lv 60
    Um. Thank you Qeepel for your recommendation ^^; ( that's a detailed one but it sure will help developer fix bug )
    Anyway. I just want to let you know that when I using my another PC, I can see that NPC.

    So I copy all FINAL FANTASY XIV folder from working PC and replace it with my problem one.
    And it's working fine now.

    Maybe it happen because of some data corrupt while patching.

    Anyway, thank you again.
    (0)

  4. #4
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, Petdo!

    We are glad to hear that you were able to resolve your issue with the NPC, Lalai. If you run into any further troubles, though, please make sure to contact us with a report filled out in a new thread. Thanks again for your participation!
    (0)