Launcher error (Mac)

[Miraireth]

Hey,
I have a launcher error that likes to report that it is a crash. I get messages that says:
"Exception raised"
"Unhandled page fault on read access to 0xe18c1ce0 at address 0x745f9260."
Then it asks for a crash report with a yes and no button. If I ignore it then the "A system error has occurred: -7.
HTTPS System Error"
I don't know what that means but I tried rebooting my laptop and its not fixing it. I had to uninstall the catalina version for the mac if that helps

[Dynratygus]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

Could you clarify what you mean by uninstalling the Catalina version? Currently, Final Fantasy XIV does not support Catalina.

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Miraireth]

I installed Catalina earlier this month only coming to realize that I can't play FFXIV. So I had to back it up to where I don't have Catalina anymore. I am back to 10.14 on MacOS.

[Dynratygus]

Good morning and thank you for the reply.

Does the launcher still crash when you are running Mojave? Could you try uninstalling and reinstalling Final Fantasy XIV?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Miraireth]

Just reinstalled it and it's working a lot better now.

[Dynratygus]

Good afternoon and thank you for the reply.

I am glad to hear that the game is working. If the game starts crashing again, please keep updated and post again in the Technical Support Forums.


Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[HQuest]

The game works in Catalina if you disable some of the System Integrity Protection features of the OS - notably, the Filesystem Protections flag.

hquest@Alexs-iMac ~ % csrutil status
System Integrity Protection status: unknown (Custom Configuration).

Configuration:
	Apple Internal: enabled
	Kext Signing: enabled
	Filesystem Protections: disabled
	Debugging Restrictions: enabled
	DTrace Restrictions: enabled
	NVRAM Protections: enabled
	BaseSystem Verification: enabled

This is an unsupported configuration, likely to break in the future and leave your machine in an unknown state.
hquest@Alexs-iMac ~ % ps -ef | grep -i final
  501   692     1   0 12:50PM ??         0:26.39 /Applications/FINAL FANTASY XIV ONLINE.app/Contents/SharedSupport/finalfantasyxiv/lib64/../bin/wineserver
  501   698     1   0 12:50PM ??         0:00.06 /Applications/FINAL FANTASY XIV ONLINE.app/Contents/SharedSupport/finalfantasyxiv/bin/FINAL FANTASY XIV ONLINE C:\windows\system32\services.exe 
  501   702     1   0 12:50PM ??         0:00.04 /Applications/FINAL FANTASY XIV ONLINE.app/Contents/SharedSupport/finalfantasyxiv/bin/FINAL FANTASY XIV ONLINE C:\windows\system32\winedevice.exe 
  501   706     1   0 12:50PM ??         0:00.04 /Applications/FINAL FANTASY XIV ONLINE.app/Contents/SharedSupport/finalfantasyxiv/bin/FINAL FANTASY XIV ONLINE C:\windows\system32\plugplay.exe 
  501   710     1   0 12:50PM ??         0:09.76 /Applications/FINAL FANTASY XIV ONLINE.app/Contents/SharedSupport/finalfantasyxiv/bin/FINAL FANTASY XIV ONLINE C:\windows\system32\winedevice.exe 
  501   722     1   0 12:50PM ??         0:00.04 /Applications/FINAL FANTASY XIV ONLINE.app/Contents/SharedSupport/finalfantasyxiv/bin/FINAL FANTASY XIV ONLINE C:\windows\system32\rpcss.exe 
  501   683     1   0 12:50PM ttys000    0:00.19 /Applications/FINAL FANTASY XIV ONLINE.app/Contents/SharedSupport/finalfantasyxiv/bin/FINAL FANTASY XIV ONLINE winewrapper.exe --enable-alt-loader macdrv --wait-children --workdir C:/Program Files (x86)/SquareEnix/FINAL FANTASY XIV - A Realm Reborn/boot --run -- ffxivboot64.exe 
  501   714     1   0 12:50PM ttys000    0:00.67 /Applications/FINAL FANTASY XIV ONLINE.app/Contents/SharedSupport/finalfantasyxiv/bin/FINAL FANTASY XIV ONLINE C:\windows\system32\explorer.exe /desktop 
  501   728     1   0 12:50PM ttys000   41:55.33 /Applications/FINAL FANTASY XIV ONLINE.app/Contents/SharedSupport/finalfantasyxiv/bin/FINAL FANTASY XIV ONLINE C:/Program Files (x86)/SquareEnix/FINAL FANTASY XIV - A Realm Reborn/game/ffxiv_dx11.exe //**sqex(snip)=p**// 
  501   852   381   0  1:27PM ttys000    0:00.00 grep -i final

However, this is of course an obscure method and not recommended. Do it at your own risk if you cannot go back to a previous OS X version.