Constant DX11 Crashes.

[Andanie]

I don't know what's happening, but it always happens in Ul'dah. My game suddenly has a "fatal error" and I get this




-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\stage\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz (4 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS BIOS Date: 09/07/15 17:22:28 Ver: 05.0000B
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8144.609MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16113.492MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.566GB SYSTEM_FREEDISC_SPACE 557.085GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 950
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 950
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2007.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4072.305 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1917
SYSTEM_GRAPHICS_DRIVER_DATE 2/19/2019 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {95A6183B-351D-4701-857B-F13DDAE883A3}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8228
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/8/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {404AEE7B-F534-4884-89D3-6E7ECB4003A2}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8228
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/8/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {306197E0-3ED1-11E9-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3062D060-3ED1-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer Kraken 7.1 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3071EB90-3ED1-11E9-8005444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {30647E10-3ED1-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer Kraken 7.1 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Constant DirectX errors. - Google Chrome
Netflix - Google Chrome
@Abyss - Discord
Settings
Settings
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Store
Microsoft Store
Origin
Origin
Origin
Origin
Origin
Origin
Amazon Music


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 32 PPAPI
Advanced Combat Tracker (remove only)
Battle.net
Google Chrome
Origin
Steam
The Elder Scrolls Online
TTEC Initial System Assessment
World of Warcraft
World of Warcraft Public Test
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24210
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2017 Redistributable (x64) - 14.16.27012
Google Update Helper
Gyazo 4.0.1.0
Tukui Client
OmmWriter
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24210
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Universal Adb Driver
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24210
Dragon Age™: Inquisition
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 19.00 (x64)
Mozilla Firefox 69.0.1 (x64 en-US)
Mozilla Maintenance Service
The Elder Scrolls Online
SEGA Mega Drive & Genesis Classics
FINAL FANTASY XIV Online
Synaptics Pointing Device Driver
FFXIV TexTools
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Malwarebytes version 3.8.3.2965
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27012
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Control Panel 419.17
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27012


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000026D0
C:\Program Files (x86)\Origin\Origin.exe 00000734
C:\Program Files (x86)\Origin\QtWebEngineProcess.exe 000030A4
C:\Program Files (x86)\Steam\Steam.exe 000006EC
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001E70
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 0000273C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00003124
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 000006C4
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001CC0
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.52.138.0_x64__kzf8qxf38zg5c\SkypeApp.exe 000026FC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.52.138.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 000028B8
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11910.1001.4.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002C74
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19091.313.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002580
C:\Users\stage\AppData\Local\Amazon Music\Amazon Music Helper.exe 00002A14
C:\Users\stage\AppData\Local\Amazon Music\Amazon Music.exe 000013B0
C:\Users\stage\AppData\Local\Discord\app-0.0.305\Discord.exe 00003140
C:\WINDOWS\Explorer.EXE 00001B5C
C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 000032CC
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00000E3C
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001A68
C:\WINDOWS\system32\DllHost.exe 00003128
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 00002288
C:\WINDOWS\system32\SettingSyncHost.exe 0000203C
C:\WINDOWS\system32\browser_broker.exe 0000267C
C:\WINDOWS\system32\sihost.exe 000030DC
C:\WINDOWS\system32\svchost.exe 0000299C
C:\WINDOWS\system32\taskhostw.exe 000019DC
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 0000142C
C:\Windows\System32\CompPkgSrv.exe 00001660
C:\Windows\System32\MicrosoftEdgeCP.exe 00001C50
C:\Windows\System32\RuntimeBroker.exe 00003360
C:\Windows\System32\SecurityHealthSystray.exe 000007B4
C:\Windows\System32\smartscreen.exe 00003080
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00000114
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000019FC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001F04

[Teraluna]

Just had the same, bit of a weird one.

[GoofyBoots]

Many Many Folks have been getting DX Errors since ShB Launch. Many Many posts about it have been deleted after getting the Copy and Paste responses from the Mods here - folks give up trying to fix it BECAUSE ITS A GAME ISSUE not a user issue but SE is ignoring it. I myself cant go more then 15mins on the current Nvidia Drivers while playing the game - I can go 1 to 2 hours if I have old OLD drivers installed. 3 days left on Sub - bye bye FFXIV I'm not buying a new machine to play your game when it never needed it before.

[Dynratygus]

Good afternoon and thank you for posting in the Final Fantasy XIV.

Andanie, how long have you been experiencing the crash? Have any updates or changes been made to the PC that coincide with the crash? Additionally, what have you tried to alleviate the issue?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.