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  1. #1
    Player
    Reih's Avatar
    Join Date
    Oct 2013
    Posts
    142
    Character
    Dys Topia
    World
    Ragnarok
    Main Class
    Sage Lv 90

    Unable to install FFXIV after clean install macOS Catalina

    I tried to install FFXIV after a clean install and I get the following:

    The Program ffxivlauncher64.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience.

    This can be caused by a problem in FINAL FANTASY XIV ONLINE, or a deficiency in Wine, the compatible layer which is being used to run FINAL FANTASY XIV ONLINE. Contact the makers of FINAL FANTASY XIV ONLINE for help.

    Followed by this details:

    Unhandled exception: page fault on write access to 0x00000000 in 64-bit code (0x00007fff6d24cd5d).
    Register dump:
    rip:00007fff6d24cd5d rsp:0000000000238d20 rbp:0000000000238d20 eflags:00010206 ( R- -- I - -P- )
    rax:0000000000000000 rbx:0000000000000000 rcx:0000000000000000 rdx:0000000000000024
    rsi:0000000000dd7d10 rdi:0000000000000000 r8:00000000000100a8 r9:0000000000005342 r10:0000000000000000
    r11:ffffffffff2282f0 r12:0000000000000000 r13:0000000000000044 r14:00000000118f2500 r15:000000000001007e
    Stack dump:
    0x0000000000238d20: 0000000000238e60 0000000076f0d9db
    0x0000000000238d30: 00000000118f2500 0000000000dd6db0
    0x0000000000238d40: 0000000000000001 0000000000107ab0
    0x0000000000238d50: 0000000000000044 0000000000000000
    0x0000000000238d60: 00000000000001d0 0000000000dd6ef2
    0x0000000000238d70: 0000003000000000 0000000000dd6eb0
    0x0000000000238d80: 0000000000000000 0000000000000000
    0x0000000000238d90: 0000000000000000 0000000000000000
    0x0000000000238da0: 0000000000000000 0000000000000000
    0x0000000000238db0: 0000000000000000 0000000000000000
    0x0000000000238dc0: 0000000000000000 0000000000000000
    0x0000000000238dd0: 0000000000000000 0000000000000000
    Backtrace:
    =>0 0x00007fff6d24cd5d (0x0000000000238d20)
    0x00007fff6d24cd5d: ldsl %esp,%edi
    Modules:
    Module Address Debug info Name (62 modules)
    PE 950000- a33000 Deferred lgpllibs
    PE 9250000- d2e6000 Deferred xul
    PE d2f0000- d52e000 Deferred nss3
    PE d530000- d61a000 Deferred mozglue
    PE 75340000- 75343000 Deferred wow64cpu
    PE 75350000- 75357000 Deferred winevulkan
    PE 75390000- 75395000 Deferred version
    PE 755e0000- 755ef000 Deferred shlwapi
    PE 75ad0000- 75ad5000 Deferred shcore
    PE 761e0000- 761e6000 Deferred jsproxy
    PE 76310000- 7631b000 Deferred advapi32
    PE 76980000- 76985000 Deferred dxgi
    PE 76a60000- 76b50000 Deferred user32
    PE 76ca0000- 76cac000 Deferred gdi32
    PE 76e10000- 76e23000 Deferred urlmon
    PE 76ec0000- 76eec000 Deferred ole32
    PE 77030000- 7703b000 Deferred rpcrt4
    PE 770c0000- 770cd000 Deferred oleaut32
    PE 77210000- 77ae7000 Deferred shell32
    PE 77be0000- 77c00000 Deferred wininet
    PE 77c60000- 77c6d000 Deferred mpr
    PE 77c90000- 77c96000 Deferred ws2_32
    PE 77cd0000- 77d4a000 Deferred winmm
    PE 77d80000- 77d86000 Deferred iphlpapi
    PE 77db0000- 77db7000 Deferred winhttp
    PE 77e80000- 77e86000 Deferred imm32
    PE 77ea0000- 77ea7000 Deferred winemac
    PE 781f0000- 781f4000 Deferred api-ms-win-core-synch-l1-2-0
    PE 78200000- 78204000 Deferred api-ms-win-core-fibers-l1-1-1
    PE 78440000- 78444000 Deferred api-ms-win-core-localization-l1-2-1
    PE 78460000- 78464000 Deferred api-ms-win-core-sysinfo-l1-2-1
    PE 785e0000- 785e4000 Deferred api-ms-win-appmodel-runtime-l1-1-1
    PE 785f0000- 785f4000 Deferred atlthunk
    PE 78610000- 78635000 Deferred ieframe
    PE 78690000- 786e3000 Deferred comctl32
    PE 787d0000- 787d4000 Deferred usp10
    PE 78820000- 78832000 Deferred mshtml
    PE 78a10000- 78a20000 Deferred msvcrt
    PE 78ad0000- 78ad7000 Deferred wsock32
    PE 78af0000- 78b95000 Deferred comdlg32
    PE 78be0000- 78bed000 Deferred winspool
    PE 78c30000- 78c34000 Deferred msimg32
    PE 78c40000- 78c47000 Deferred netapi32
    PE 78c70000- 78c75000 Deferred psapi
    PE 78c80000- 78c85000 Deferred rasapi32
    PE 78ca0000- 78ca4000 Deferred rasdlg
    PE 78cb0000- 78cb4000 Deferred secur32
    PE 78cf0000- 78d07000 Deferred setupapi
    PE 78d60000- 78d64000 Deferred userenv
    PE 78d80000- 78d85000 Deferred uxtheme
    PE 78db0000- 78db6000 Deferred wintrust
    PE 78df0000- 78e35000 Deferred crypt32
    PE 78ed0000- 78ed5000 Deferred bcrypt
    PE 78ef0000- 78ef9000 Deferred wineps
    PE 78f60000- 78f64000 Deferred kerberos
    PE 79190000- 79195000 Deferred dwmapi
    PE 791b0000- 791b6000 Deferred dnsapi
    PE 792d0000- 792d5000 Deferred msctf
    PE 7b410000- 7b5cf000 Deferred kernel32
    PE 7bc20000- 7bc33000 Deferred ntdll
    ELF 7c400000- 7c404000 Deferred <wine-loader>
    PE 140000000- 140cde000 Deferred ffxivlauncher64
    Threads:
    process tid prio (all id:s are in hex)
    00000008 winewrapper.exe
    00000009 0
    0000000c services.exe
    00000036 0
    00000022 0
    0000001f 0
    0000001a 0
    00000016 0
    00000011 0
    0000000e 0
    0000000d 0
    0000000f winedevice.exe
    00000017 0
    00000015 0
    00000014 0
    00000010 0
    00000018 plugplay.exe
    0000001c 0
    0000001b 0
    00000019 0
    0000001d winedevice.exe
    00000024 0
    00000023 0
    00000021 0
    00000020 0
    0000001e 0
    00000025 explorer.exe
    00000029 0
    00000028 0
    00000027 0
    00000026 0
    00000030 (D) C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe
    00000055 0
    00000054 -1
    00000053 -1
    00000052 0
    00000051 0
    00000050 0
    0000004f 0
    0000004e 0
    0000004d 0
    0000004c 0
    0000004b 0
    0000004a 0
    00000049 0
    00000048 0
    00000047 0
    00000046 0
    00000045 0
    00000044 0
    00000043 0
    00000042 0
    00000041 0
    00000040 0
    0000003f 0
    0000003e 0
    00000032 0
    00000031 0 <==
    00000034 rpcss.exe
    0000003b 0
    0000003a 0
    00000039 0
    00000038 0
    00000037 0
    00000035 0
    System information:
    Wine build: wine-4.0-7854-g7f50cfe753c
    Platform: x86_64
    Version: Windows 7
    Host system: Darwin
    Host version: 19.0.0


    How should I approach this problem.

    Thank you in advance.
    (0)

  2. #2
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Sorry, but Catalina isn't supported yet and it's not expected to be until "late November":

    https://eu.finalfantasyxiv.com/lodes...53c7cb0549f5cb

    You'll need to install the previous version of the operating system if you want the game to run.
    (1)