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  1. #1
    Player
    Petdo's Avatar
    Join Date
    Apr 2011
    Posts
    202
    Character
    Ma Nya
    World
    Tonberry
    Main Class
    Goldsmith Lv 60

    Can't summon retainer in certain market ward after some step

    Hi,
    Today I found strange bug.
    I had been putting my retainer in jewelry row for very long time.
    But today, I decided to move it a bit because someone call their retainer and block mine.

    So I do like this
    1) I dismissed retainer
    2) I called my retainer, he pop up but not the location i want
    3) I re-called my retainer and select that I need it to move to this row ( select yes for choice )
    4) Game freeze, no retainer was call, can't move, chat log not response to any /command. I have to force quit by pressing alt+F4

    I tried to call my problem retainer somewhere else like in Adv. guild or other row and it can call without problem. Then I comeback to jewelry row and try to call it again but it still freeze and I have to alt+F4 to quit the game again... No matter how many times I tried.

    I'm sure it's nothing to do with retainer limit but I'm not sure what really happen.
    (0)

  2. #2
    Player
    Petdo's Avatar
    Join Date
    Apr 2011
    Posts
    202
    Character
    Ma Nya
    World
    Tonberry
    Main Class
    Goldsmith Lv 60
    Here's some more detail
    ISP: True Internet ( Thailand )
    Type of Internet Connection: ADSL
    Internet Connection Speed: 1M
    Date & Time: 20/3/2012 20:30 ( GMT+8)
    Frequency:Just found
    Character Name:Miyo Chan
    Race:Miqo'te
    World:Palamecia
    Class/Skill Rank:Goldsmith
    Area and Coordinates:Jewelry Row,Uldah, South-most of the ward
    Party or Solo: Solo
    Retainer Name : Miningproductstree
    Monster Name:-
    In-Game Time:N/A
    Steps:
    1) I dismissed retainer
    2) I called my retainer, he pop up but not the location i want
    3) I re-called my retainer and select that I need it to move to this row ( select yes for choice )
    4) Game freeze, no retainer was call, can't move, chat log not response to any /command. I have to force quit by pressing alt+F4

    I tried to call my problem retainer somewhere else like in Adv. guild or other row and it can call without problem. Then I comeback to jewelry row and try to call it again but it still freeze and I have to alt+F4 to quit the game again... No matter how many times I tried.

    I'm sure it's nothing to do with retainer limit but I'm not sure what really happen.
    (0)

  3. #3
    Player
    Matsume's Avatar
    Join Date
    Nov 2011
    Location
    Gridania
    Posts
    1,602
    Character
    Master Matsume
    World
    Sargatanas
    Main Class
    Miner Lv 50
    This happened to me a few times. I have no idea why. I resorted to summoning retainer from the retainer bell at the adv guild and it worked. Haven't had a problem since then, but it is a recurring issue from time to time. A very annoying one at that.
    (0)

  4. #4
    Player
    Aeon's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    212
    Character
    Aeon Ares
    World
    Ragnarok
    Main Class
    Pugilist Lv 60
    Confirmed, yesterday i had the same problem. Except I called my retainer into the same ward where she already stood and didn't dismiss her before like Petdo did.
    But after calling her again into the same ward she didn't appear and i was unable to move or open any menues.
    Had to relog to be able to do anything again.

  5. #5
    Moderator Qeepel's Avatar
    Join Date
    Feb 2011
    Posts
    483
    Hello!

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on the Lodestone site at http://lodestone.finalfantasyxiv.com/pl/index.html and official FFXIV forums. Thank you again!

    SQUARE ENIX MODERATOR
    (0)