Lopsided reports?

[LeonDalmasca]

I'm lost as to why you were banned.
Did you say anything to him at all?
I had to re-read like 3 times.

You can read it 10 time more and there still not a good reason for my ban. To be honest.
I rescued a player that was "afk" by mistake, I was rescuing my static during roulettes for fun, during MSQ I found this WHM afking on it and i was like "watch this guy" with them, and when I went to try rescue someone from the static I had the whm selected . He got mad at me for it and called me retard so I did it again because of him calling me retard out of nowhere. That's all that happened. I appealed the ban, still no answer since it's weekend. But still, this gonna seriously make me not talking to anyone or do anything outside premade content with people I know.
My english is bad and I'm sorry if its somewhat hard. I'm still somewhat triggered from that.

Edit: About what I said to him, pretty much nothing aside to not be too hard on this since it was msq and that "we'd" like him the way he was with my best of lucks on reporting someone for rescuing twice one by mistake one after calling me retarded in MSQ. Aside that, nothing.