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Date & Time: Always
Frequency: Always
World name: Mateus (but definitely affects all worlds)
Character name: Saizou Kirigakure
Retainer name: -
NPC name: Ulan
Monster name: -
Class/Level: Ninja (but definitely affects all jobs.)
Party or solo: Solo
In-game time: Any
Area and coordinates: Idyllshire X: 6.4, Y: 4.7
Housing: -
Steps:
1. Get to the Anima weapons quest "A Dream Fulfilled"
2. At Ulan, you will be asked to trade in items for Crystal Sand.
3. Hit "Exchange items for crystal sand."
4. Go down until you see "Crafting Materials"
5. Here, for some reason, you cannot hand in HQ items, and I must believe that this is a mistake or a bug.

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PC specs doesn't matter at all.