The botting issue is so bad that Square Enix got blacklisted at my bank for outright fraud. This means that I cannot use the MogStation to get things from, nor can I rent retainers, which I have, but that I now can't access. And I now have to buy freaking timecards every now and then instead of having subscription renewed through the MogStation.
But what infuriates me the most is that us who play XIV in a legal way have to create threads like this because of the APPARENT INACTIVITY in-game to actually do something about it. Expand the freaking Special Task Force. Make it ACTUALLY noticeable that these people exist.
I volunteer.