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  1. #1
    Player
    Katsuu's Avatar
    Join Date
    May 2018
    Posts
    14
    Character
    Leonara Di'catrio
    World
    Siren
    Main Class
    Red Mage Lv 80

    Unable to complete version check did fresh reinstall 3 times

    Hello! Every since I had a rather large windows 10 update this morning, I cannot play the game. This afternoon I was able to log in the game, it opened but on the start screen, I couldn't interact or click on any of the options such as "Start" I had to close the game with task manager. My mouse was working just fine! It's as if there was something interacting with the games overlay? I uninstalled Discord AND Steam and reinstalled Steam and clicked off the overlay option. Still had the errors pop up. I can log into World of Warcraft just fine, and every other game works without a problem. So next time I tried opening FFXIV launcher again and trying to log in I was met with "unable to complete version update" error. I don't recall all the error numbers as there was many of them. I tried restarting my laptop like 20 times and shut it down completely, restarted windows, then opening the game again (through Steam) and still getting the same errors. I am on my third install now *ouch* and this time is the first time I saw the licensed agreement pop up to sign in to. What could be causing this issue and what can I do to fix the issue (besides reinstalling 3 times) so I can play again?
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    Last edited by Katsuu; 09-18-2019 at 09:38 AM.