Personally, I think Heavensward is the best MMO expansion ever from a story point of view, and I've been dying to replay it, but if New Game Plus does not reward EXP, then I'll never do it, and I doubt I'm alone. Very few games that offer New Game Plus don't reward any sort of advancement or achievements, so this would be a mammoth mistake if they did this. No items or gil? That's fine; no one who would use this feature would need those same items that they already earned. But no EXP? When they see very little participation, all they will have to blame is themselves.