FFXIV Client cannot be installed C++ runtime error

[SekushiMegami]

I cannot seem to figure out how to install the client on the brand new computer I just purchased. I tried with different version of Visual C++. By having the most updated one to having all of them to having only a few (matching the other PC that works).

[Dynratygus]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

How long have you been experiencing this issue? Where are you downloading the Final Final Fantasy XIV game client from? Additionally, could you provide a screen shot of the error message?


Thank you for visiting the Final Fantasy XIV Technical Support Forums

[SekushiMegami]

Hello

I downloaded the client from official website. This is a new computer that I just purchased. I have had no issues with this for any other computer that I have.
It's exactly what this person had experienced.
https://www.reddit.com/r/ffxiv/comme...ntime_library/

I have tried the method described but it's still not working.

[Einmimiria]

Thank you for the reply SekushiMegami.

If this is a new PC, you may want to try updating Windows. There are a few optional updates that probably won't be installed without manually updating.

You can also try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!