Quote Originally Posted by Dynratygus View Post
Good morning in the Final Fantasy XIV Technical Support Forums.

Could you try changing the compatibility mode? To change compatibility mode, right click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select Windows 7.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.
Thank you for your reply.

I have just finished attempting to run the game with ffxivboot.exe in Windows 7 Compatibility mode. It crashed again with the same DirectX error when running an instanced dungeon. To test whether it will crash or not I have been running the same dungeon (Dohn Mehg) via Trust system so I don't abandon any real party members if I do crash. The game eventually crashes while running the dungeon, never in the same area or at a consistent time. I am never able to finish the dungeon.

However, I spent sometime in the open world running errands before entering Dohn Mehg and the game did not crash. It seems to crash only when I am running instanced content. I don't know if this information matters.

Thanks again for your reply. I hope to find a solution soon.