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  1. #1
    Player
    Char221's Avatar
    Join Date
    Sep 2019
    Posts
    1
    Character
    Char Armstrong
    World
    Adamantoise
    Main Class
    Bard Lv 80

    "An unexpected error has occurred. Exciting FINAL FANTASY XIV"

    I've been experiencing this issue since the 17th of July and honestly i'm kinda at the end of my tether with it. After numerous emails back and forth to square enix support, it's going around and around in circles. I'm answering the same questions, waiting a week+ between replies and getting nowhere. I'm hoping someone may be able to help me. I am getting the following error when attempting to enter random zones in the game i.e. The Goblet (other housing areas are fine) and random dungeons or even Thanalan.

    https://media.discordapp.net/attachm...422&height=270
    (0)

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When exactly did this start happening? Do you recall anything changing/updating on your PC that coincides with this?

    When you contacted support, what did they suggest? Do you have any other character on your account? Do they exhibit the same behavior?

    Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)