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  1. #1
    Player
    Fullmoon64's Avatar
    Join Date
    Sep 2013
    Location
    Ul'Dah
    Posts
    16
    Character
    Ozan Hikayeci
    World
    Gilgamesh
    Main Class
    Red Mage Lv 80

    Item/Action Help Not Displaying Properly (PS4 Pro)

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Date & Time: 07 SEP 19, 2:06PM Mountain Time
    Frequency: When displaying action/item help.
    World name: Gilgamesh
    Character name: Lev Yssledovatel
    Retainer name: NA
    NPC name: NA
    Monster name: NA
    Class/Level: NA
    Party or solo: NA
    In-game time: Any
    Area and coordinates: Any
    Housing: NA
    Steps:
    1. Open Main Menu
    2. Select System
    3. Select HUD Layout
    4. Select Item Help or Action Help as the Current UI Element
    5. Attempt to reposition element to display in default position (for me in the lower right quadrant, nearby the right edge of the screen)
    6. Click Save
    7. Open Inventory or Actions and Traits
    8. Hover over Item or Action
    9. Item Help or Action Help window appears in the lower left quadrant instead of where I set it to appear
    10. Attempt to move or resize the Item Help or Action Help UI elements using steps 1-4 and changing their positions
    11. Click Save
    12. Open Inventory or Actions and Traits
    13. Hover over Item or Action
    14 Item Help or Action Help window does not appear in the correct position. Size has accurately changed.
    *Add more steps if necessary

    Connection Specs
    - Type of internet connection/provider: Spectrum
    - Modem maker/model number: Netgear

    ■ PS4 Specs

    Model Number of the PlayStation®4 You Are Using
    - Model Number: CUH-7015B

    Model Number of the PlayStation®Vita You Are Using
    - Model Number: NA

    Information About the Peripherals You Are Using
    -Type: NA
    -Maker: NA
    -Model Number: NA
    (0)

  2. #2
    Player
    Mholito's Avatar
    Join Date
    Aug 2014
    Location
    Limsa Lominsa
    Posts
    1,316
    Character
    Mholi'to Lihzeh
    World
    Zodiark
    Main Class
    Arcanist Lv 90
    Is it set to appear near the cursor instead of a fixed position?
    (0)

  3. #3
    Player
    Mononoke_Hime's Avatar
    Join Date
    May 2019
    Location
    Gridania
    Posts
    10
    Character
    Mononoke Hime
    World
    Diabolos
    Main Class
    Bard Lv 80
    I don't know if this will help but I play on ps4 also so I can understand what you may be talking about.

    What happens to me is I have my item/action help show up in the same spot as you and the help window moves to the left so I think it has to do with the inventory/armoury/action window being on the right also so it moves the help to the left since the spot is already being taken up cause if I select something on say the char window, which shows up on the left, it shows the help in the right spot.

    Sorry if this isn't what you're experiencing or if it isn't what you're talking about, but hope it helps.
    (0)

  4. #4
    Player
    Mononoke_Hime's Avatar
    Join Date
    May 2019
    Location
    Gridania
    Posts
    10
    Character
    Mononoke Hime
    World
    Diabolos
    Main Class
    Bard Lv 80
    Since I can't edit on mobile I wanted to add that it might also move the help to the left so you can see what it is you're hovering over in the inventory/action window since it is on the right also, unless you moved them from their default position.
    (0)