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Date & Time: 9/7/2019, 5:00pm CST
Frequency: Every time I log in
World name: Behemoth
Character name: The Way
Retainer name:
NPC name:
Monster name:
Class/Level: Samurai / 72
Party or solo: Solo
In-game time:
Area and coordinates:The Prima Vista Tiring Room
Housing:
Platform: Steam version / Windows 10

Every time I log in a cutscene for a quest starts and if I try to skip it or I let it play to the end the game crashes with an error. This only happens on this character(my Main). I have seen this same issue in the forums already so I know I am not the only one having an issue. The quest has Ramza bas Lexentale

Connection Specs
- Type of internet connection/provider: Fiber / Spectrum
- Modem maker/model number: Linksys EA9300





-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 11/24/17 18:05:17 Ver: 05.0000C
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16316.961MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 17404.961MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 118.205GB SYSTEM_FREEDISC_SPACE 45.591GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.536GB SYSTEM_FREEDISC_SPACE 0.158GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 5589.005GB SYSTEM_FREEDISC_SPACE 4652.423GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8158.480 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (166Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3615
SYSTEM_GRAPHICS_DRIVER_DATE 8/23/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8158.480 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3615
SYSTEM_GRAPHICS_DRIVER_DATE 8/23/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (2- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {30841A66-A316-43AD-8AA4-2668BD790371}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
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SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89AD2620-A93F-11E8-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G900
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89AD2620-A93F-11E8-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89AD2620-A93F-11E8-8005444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G900
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89AD2620-A93F-11E8-8002444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89AD2620-A93F-11E8-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89AD2620-A93F-11E8-8006444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G900
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SYSTEM_INPUT {89AD2620-A93F-11E8-8007444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G900
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0

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