My friend came back to FFXIV due to Shadowbringer hype. He picked this game up each new expac but always end up dropping out midway since he's not into getting invested in the story so feel gated by the MSQ. He leveled to end game of WoW BFa (I think current expac) and raided there. He said he enjoyed WoW combat because he was able to unload everything quickly (WoW has lower base GCD). He been doing Paladin since Heavensward but maybe that's not the right job for him even if he liked the animations. Which tank feels like he will be busiest and not feel like waiting for GCD to come up? Haven't leveled all tanks up yet this expac so trying to see what the recommendations are.
Since he's not into story nothing I can do there but maybe find him a better fit job to keep him interested will let him stick to the end this time.