Anyone here who bought tickets for Eorzeaon Symphony 2019?

[Ashika]

Sales started back in late June and they haven't initiated shipment yet. Worried that they won't arrive in time before we go to Japan short of 2 weeks before the concert.

[Barta]

No, because that would require to go to Japan and I don't speak their language and apparently they be racist as all hell.

But do enjoy the concert, FF has some of the best music in all of gaming, imo.

[HWalsh]

No, because that would require to go to Japan and I don't speak their language and apparently they be racist as all hell.

But do enjoy the concert, FF has some of the best music in all of gaming, imo.

I've been to Japan - I speak some Japanese...

わたしわにほんごがうまくはなせませn。

I didn't find anyone who was racist. Everyone seemed super nice. I even got lost trying to get to my hotel in Asagaya and met a super nice Japanese lady who helped me get to where I needed to go and helped me figure out the bus pass system.

[Atelius]

Sales started back in late June and they haven't initiated shipment yet. Worried that they won't arrive in time before we go to Japan short of 2 weeks before the concert.

I spoke with square enix store custommer support and they told me the tickets will be sent between the last weeks of August and first weeks of september, which worries me a lot since ill be traveling on september 9.

[deathstix]

I bought my ticket through the SE EU Online Store (I have been playing XIV on an EU account since like 1.0 days) in June.
Although I put in my full residential address in Singapore, unfortunately there was no "Other" option under the Countries drop down list so I just chose Sweden.
Submitted a support ticket through the online store to check on the status of ticket delivery, and this was their reply:

**************************
Dear XXXX,

Thank you for contacting Square Enix EU Store Customer Care.

Sadly, we do not ship to Singapore, therefore your purchase will be sent to Sweden, which is the country you selected.

Would you like me to cancel your order?

Best,
Eleana

The Square Enix EU Store Team
****************************************

I have already booked my air travel and accommodation way in advance.
Have sent yet another support ticket to Square Enix Support, awaiting a positive outcome.

It was almost the same situation two years back for the first Eorzean Symphony 2017 in Tokyo, where after a round of emails back and forth the different Square Enix Support Centres, I finally got my physical ticket roughly about three weeks before the concert.
I just don't understand why
1. Square Enix Online Stores do not ship to my country and various others within South-East Asia (e.g. Malaysia, Thailand), hence we miss out on purchasing XIV Physical Collector's Editions and other merchandise upon initial release
2. that in this era, why is there a need for physical tickets to concerts anymore. I have already attended two XIV Fan Festivals, both in Las Vegas, without any major issues.

[deathstix]

Update to the post above:

Dear XXXX,

I'm happy to confirm that our Specialised Central Support Team has successfully modified the address for your order, as a one time exception.

I hope you enjoy the tickets once they arrive and the concert as well.

Have a lovely day!

Best,
Eleana

The Square Enix EU Store Team



Just hope the tickets do get to me in time before I travel to Tokyo.

[Atelius]

Update from my support ticket

I have received a confirmation from out logistics team that this order will be shipped Thursday next week.
From there it will take it around 1-2 weeks to arrive with you. Please note that the shipping times might suffer delays due to customs.

Best,
Stan

We have our flight the 9th , and I dont really trust the customs in my country.

[deathstix]

Update from my support ticket

I have received a confirmation from out logistics team that this order will be shipped Thursday next week.
From there it will take it around 1-2 weeks to arrive with you. Please note that the shipping times might suffer delays due to customs.

Best,
Stan

We have our flight the 9th , and I dont really trust the customs in my country.

I'm catching the first performance on Sat 21/9 afternoon, how about you guys?

[Atelius]

I'm catching the first performance on Sat 21/9 afternoon, how about you guys?

Same for us

Also update (good news):
Hello XXXX,
I have been informed that this ticket will be shipped over FedEx. Our warehouse didn't tell me which method they will use, but they confirmed me that the ticket will arrive with you before September 9th.

If anything goes wrong, feel free to contact us and ask for help. We will do our best to help you out.
Best,
Stan

The Square Enix NA Store Team

[Sciwolf]

I heard they sell dirty panties in vending machines. That’s some crazy shit.