Results 1 to 9 of 9

Hybrid View

  1. #1
    Player
    Mediocre_Guy's Avatar
    Join Date
    Sep 2019
    Posts
    15
    Character
    Mediocre Guy
    World
    Excalibur
    Main Class
    Bard Lv 51

    Steam user who registered through Mog Station still unable to log in.

    I am still given the message about service account not being registered to this account. However, I am registered on Mog Station through Steam and all of my registration codes were through purchasing through steam. So I do not understand why I am unable to log in. I reinstalled and tried the "-issteam" workaround but it doesn't work.

    I just bought the new Shadowbringers expansion and I can't log in to play. My subscription days that I purchased are slowly being wasted as I am unable to log in. Many years worth of money have gonne to this game and I can't even log in to play it.

    Please fix this issue SE.
    (2)

  2. #2
    Player
    SofaKingHaley's Avatar
    Join Date
    Nov 2013
    Posts
    4
    Character
    Runa Shaula
    World
    Cactuar
    Main Class
    Summoner Lv 80
    It seems I get this issue only when trying to make a new character. I am still able to log into my main and my alts but for some reason, when I go to make a completely new character it boots me and tells me that I have to register the game. I checked out the Mogstation too, and yep, everything is registered. I have no advice, Im just letting you know you're not alone in this and hopefully some one will see this who does know what to do.
    (1)

  3. 09-01-2019 07:51 AM

  4. #4
    Player
    Mediocre_Guy's Avatar
    Join Date
    Sep 2019
    Posts
    15
    Character
    Mediocre Guy
    World
    Excalibur
    Main Class
    Bard Lv 51
    Quote Originally Posted by SofaKingHaley View Post
    It seems I get this issue only when trying to make a new character. I am still able to log into my main and my alts but for some reason, when I go to make a completely new character it boots me and tells me that I have to register the game. I checked out the Mogstation too, and yep, everything is registered. I have no advice, Im just letting you know you're not alone in this and hopefully some one will see this who does know what to do.
    For me I can't even get past the launcher log in. When I enter my password it immediately takes me to the service registered message. I wish I could just play the character I have That's all I want.
    (0)

  5. #5
    Player
    SofaKingHaley's Avatar
    Join Date
    Nov 2013
    Posts
    4
    Character
    Runa Shaula
    World
    Cactuar
    Main Class
    Summoner Lv 80
    I'm sorry to hear that you're unable to even get passed the launcher.
    (1)

  6. #6
    Player
    Mediocre_Guy's Avatar
    Join Date
    Sep 2019
    Posts
    15
    Character
    Mediocre Guy
    World
    Excalibur
    Main Class
    Bard Lv 51
    Quote Originally Posted by SofaKingHaley View Post
    I'm sorry to hear that you're unable to even get passed the launcher.
    It sucks but I'm not alone. And I'm glad some are still able to get on, you included. It's a fantastic game, which is why this is bothering me so much. Just want to play it.
    (0)

  7. #7
    Player
    Painx's Avatar
    Join Date
    Sep 2019
    Location
    Houston, TX.
    Posts
    28
    Character
    Zyo Uxul
    World
    Seraph
    Main Class
    Warrior Lv 100
    I agree, I have a son who uses my account and can't log in since i purchase it from steam. I know they do this to protect our accounts but, it's now becoming a major issue. I needed my steam version to be open to windows as well and to no separate the two. It just makes it harder for us players to get on and some who prefer not to use steam. And if they cant fix it i will now have to never purchase steam version in the 1st place. This was not part of the terms i have read. I believe It was better to keep them open in the 1st place and not to change it again and again. Please SE fix it to the way it was.
    (1)

  8. #8
    Player
    Mediocre_Guy's Avatar
    Join Date
    Sep 2019
    Posts
    15
    Character
    Mediocre Guy
    World
    Excalibur
    Main Class
    Bard Lv 51
    Quote Originally Posted by Painx View Post
    I agree, I have a son who uses my account and can't log in since i purchase it from steam. I know they do this to protect our accounts but, it's now becoming a major issue. I needed my steam version to be open to windows as well and to no separate the two. It just makes it harder for us players to get on and some who prefer not to use steam. And if they cant fix it i will now have to never purchase steam version in the 1st place. This was not part of the terms i have read. I believe It was better to keep them open in the 1st place and not to change it again and again. Please SE fix it to the way it was.
    Yeah this has just been a very poor choice by SE. They should have waited until they had a way that wouldn't also screw people trying to play the game normally.
    (0)

  9. #9
    Player
    Sanlordy's Avatar
    Join Date
    Sep 2019
    Posts
    11
    Character
    San Lord
    World
    Exodus
    Main Class
    Gladiator Lv 79
    Go to this topic and you'll find a solution:
    I'm gatheting all information regarding this issue.
    (0)

Tags for this Thread