This is the same with the Luminary tools. They should really let you re-obtain items that you obviously already earned (like that Job gear, Luminary tools and/or Event items you obviously already got once). SE is a bit childish on "player's their own mistakes" imho.. It's not like the player did it on purpose.. I even deleted an item (luckily nothing special) while lagging majorly. Even tho 1.21a adds a confirm feature for special items, I say they should still offer assistance in this matter. I think many people will rage-quit over this matter if they don't get helped .