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  1. #1
    Player
    Nukehandler87's Avatar
    Join Date
    Aug 2019
    Posts
    1
    Character
    Arriane Delaphyr
    World
    Hyperion
    Main Class
    Summoner Lv 80

    Error code [30410][30607][20457][404]

    Alright,

    How to begin. I tried to log in today, with the updated launcher as usual. I own the game on steam, with all the dlc on steam. In the mog station, it says my account is a steam account. But each time I try to log in, I get the wonderful error code that it cannot verify my launcher version with the error codes posted above [30410][30607][20457][404].
    I have made sure that the firewall allows both steam and the game through, and I even took the advice that was given to someone else, following it to a T that I will post below. And I still cannot access the game that I pay money to be able to play.


    Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
    Under the "General" tab, please delete ALL browser history.
    Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
    Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED.
    [SSL 3.0 should be UNCHECKED]
    Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    Right-Click on the FFXIV launcher icon and select "Properties"
    Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
    Hit "Apply", then "OK" to save the changes.
    Please RESTART your PC now.

    This also did not resolve my issue.
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you posting in the Final Fantasy XIV Technical Support Forums.

    How long have you been experiencing this issue? Are you connected to the router directly or are you using wifi?

    Thank you for visiting the Final fantasy XIV Technical Support Forums.
    (0)