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  1. #1
    Player
    Varictus's Avatar
    Join Date
    May 2017
    Posts
    12
    Character
    Lumina Anzuri
    World
    Jenova
    Main Class
    Dark Knight Lv 71

    Steam Overlay Causes Crashes - Can't play the game and SE doesn't care

    Now that I'm required to play the game through the steam launcher, the game crashes for me.
    I can't reliably raid or play the game. I contacted SE support, TLR, they didn't care and hung up on me.

    SE has known about the overlay crashes for a long time, and have done nothing about it. We've been told not to use overlays, but now are required to use the steam overlay.

    WTF SE? I want to play the game but you're making it real hard.

    How is this "customer support"?
    Are you trying to become like Blizzard?

    (0)

  2. #2
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    You can disable the overlay on a per game basis. Its not the same as running steam in the background. And MOST overlays cause issues, not just steam.
    (8)

  3. #3
    Player
    Varictus's Avatar
    Join Date
    May 2017
    Posts
    12
    Character
    Lumina Anzuri
    World
    Jenova
    Main Class
    Dark Knight Lv 71
    Yea, it has problems with discord overlay (per the conversation I posted.

    I used to get 25-35 fps w/o steam running.
    Now that I need to use steam, I get between 3 to 13 FPS. The game is unplayable on this computer now.
    (0)

  4. #4
    Player
    Yshnal's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    711
    Character
    Nera Mistdancer
    World
    Omega
    Main Class
    Paladin Lv 100
    I don't know if the Steam overlay causes issues, because I don't play there. But I've been using Discord for a long time (with FFXIV, obviously) and I've had zero issues. So I guess that the problem is not the game itself but something else causing a conflict.
    (1)

  5. #5
    Player
    Machi_Machiavelli's Avatar
    Join Date
    Jul 2019
    Posts
    176
    Character
    Tiberius Caesar
    World
    Gilgamesh
    Main Class
    Black Mage Lv 80
    Never had any problems out of launching ffxiv with steam or the overlay. Why is this becoming a problems for everyone all the sudden?
    (2)

  6. #6
    Player
    hqdm's Avatar
    Join Date
    Aug 2013
    Posts
    234
    Character
    Honey Hole
    World
    Tonberry
    Main Class
    Gladiator Lv 2

    rclick your steam install and uncheck the overlay
    each game can be individually configured like this, or you can do it in your global settings (view>settings>ingame).
    (3)

  7. #7
    Player
    Tharnor's Avatar
    Join Date
    Jul 2018
    Posts
    44
    Character
    Tharnor Ravenlocke
    World
    Siren
    Main Class
    Scholar Lv 90
    Disable the overlay if that does not work use the directx 9 client.
    (1)

  8. #8
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    Quote Originally Posted by Varictus View Post
    Yea, it has problems with discord overlay (per the conversation I posted.

    I used to get 25-35 fps w/o steam running.
    Now that I need to use steam, I get between 3 to 13 FPS. The game is unplayable on this computer now.
    No offense, but if you don't meet the minimum specs for the game thats not SE's fault.

    And with those FPS numbers thats likely the reason, especially if steam is dropping you that much.
    (7)

  9. #9
    Player
    Varictus's Avatar
    Join Date
    May 2017
    Posts
    12
    Character
    Lumina Anzuri
    World
    Jenova
    Main Class
    Dark Knight Lv 71
    It's been a problem for a long time, i started experiencing it when i changed to an nvidia card.
    Overlays tend to crash directx. I don't have the problem with any other game.
    (0)

  10. #10
    Player
    FoxyAreku's Avatar
    Join Date
    Jul 2014
    Location
    Limsa
    Posts
    2,889
    Character
    Areku Foxfire
    World
    Hyperion
    Main Class
    Scholar Lv 90
    That's rather strange, I've been playing this game through steam for 6 years and never had a single crash that I remember.
    (0)

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