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  1. #1
    Player

    Join Date
    Dec 2013
    Posts
    145

    8th crash after 5.08 install



    Ran Syrcus tower crashed 1 time after patch install.
    Ran the Aery crashed 1 time
    Ran The Vault Crashed 6 times



    Code:
    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
    
    MyDocument	E:\Documents
    FINAL FANTASY XIV - A Realm Reborn	C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn	Language 1		Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified
    
    
    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-
    
    SYSTEM_OS	Windows 10 Pro 64 bits (6.2, build 9200) (17763.rs5_release.180914-1434)
    SYSTEM_CPU	AMD Ryzen 7 1800X Eight-Core Processor          (16 CPUs), ~3.9GHz
    SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 16  SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS	4012
    SYSTEM_LANGUAGE	Nederlands (Landinstelling: Nederlands)
    SYSTEM_MEMORY	32699.645MB
    SYSTEM_VIRTUAL_MEMORY	134217727.875MB
    SYSTEM_PAGE_FILE	42683.645MB
    SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 418.582GB    SYSTEM_FREEDISC_SPACE 303.051GB
    SYSTEM_STORAGE	D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 100.608GB    SYSTEM_FREEDISC_SPACE 29.980GB
    SYSTEM_STORAGE	E:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 465.760GB    SYSTEM_FREEDISC_SPACE 65.266GB
    SYSTEM_DIRECTX_VERSION	DirectX 12
    SYSTEM_GRAPHICS	Radeon RX 560 Series
    SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP	AMD Radeon Graphics Processor (0x67FF)
    SYSTEM_GRAPHICS_MAKER	Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM	4076.219 MB
    SYSTEM_GRAPHICS_SHARED_VRAM	16349.822 MB
    SYSTEM_GRAPHICS_DAC	Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\u0346134.inf_amd64_fba44214d7b32915\B346122\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0346134.inf_amd64_fba44214d7b32915\B346122\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0346134.inf_amd64_fba44214d7b32915\B346122\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0346134.inf_amd64_fba44214d7b32915\B346122\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION	26.20.13001.40003
    SYSTEM_GRAPHICS_DRIVER_DATE	8/23/2019 02:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE	Engels
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
    SYSTEM_GRAPHICS	Radeon RX 560 Series
    SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP	AMD Radeon Graphics Processor (0x67FF)
    SYSTEM_GRAPHICS_MAKER	Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM	4076.219 MB
    SYSTEM_GRAPHICS_SHARED_VRAM	16349.822 MB
    SYSTEM_GRAPHICS_DAC	Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\u0346134.inf_amd64_fba44214d7b32915\B346122\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0346134.inf_amd64_fba44214d7b32915\B346122\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0346134.inf_amd64_fba44214d7b32915\B346122\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0346134.inf_amd64_fba44214d7b32915\B346122\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION	26.20.13001.40003
    SYSTEM_GRAPHICS_DRIVER_DATE	8/23/2019 02:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE	Engels
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
    SYSTEM_SOUND	Speakers (Logitech G430 Gaming Headset)
    SYSTEM_SOUND_DEVICE_ID	{D2A11745-077C-4F5A-BA6B-42B3E83A6A28}
    SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.02.17763.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE	Engels
    SYSTEM_SOUND_DRIVER_DATE	3/8/2018 00:00:00
    SYSTEM_SOUND	4 - 2460G5 (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID	{C39F5AF1-EB64-4FAE-BB33-1E4B2FED67F0}
    SYSTEM_SOUND_DEVICE_NAME	AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION	10.00.0001.0012
    SYSTEM_SOUND_DRIVER_LANGUAGE	Engels
    SYSTEM_SOUND_DRIVER_DATE	7/10/2019 00:00:00
    SYSTEM_SOUND	Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID	{DE5607C9-02E9-4257-95BE-7E8A6E66C21F}
    SYSTEM_SOUND_DEVICE_NAME	RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.00.8708.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE	Engels
    SYSTEM_SOUND_DRIVER_DATE	5/20/2019 00:00:00
    SYSTEM_SOUND	3 - AG271QG4 (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID	{E4C72C77-2E4C-4DBD-BB83-AEC0F81B9009}
    SYSTEM_SOUND_DEVICE_NAME	AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION	10.00.0001.0012
    SYSTEM_SOUND_DRIVER_LANGUAGE	Engels
    SYSTEM_SOUND_DRIVER_DATE	7/10/2019 00:00:00
    SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME	Muis
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME	Toetsenbord
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{9AC64BE0-2E23-11E8-8001444553540000}
    SYSTEM_INPUT_NAME	Logitech G430 Gaming Headset
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{128C8870-25BC-11E9-8001444553540000}
    SYSTEM_INPUT_NAME	Controller (XBOX 360 For Windows)
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 5  SYSTEM_GAMEPAD_BUTTON 10  SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT	{BB878B90-2E1A-11E8-8002444553540000}
    SYSTEM_INPUT_NAME	Gaming Mouse G600
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{BB8875F0-2E1A-11E8-8003444553540000}
    SYSTEM_INPUT_NAME	Gaming Keyboard G105
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 7  SYSTEM_GAMEPAD_FOV 0
    
    
    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
    
    FFXIVLauncher
    Technical Support - Post New Thread - Google Chrome
    Deze pc
    Instellingen
    Microsoft Store
    Microsoft Store
    
    
    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
    
    Adobe AIR
    Advanced Combat Tracker (remove only)
    AMD_Chipset_Drivers
    Battle.net
    Google Chrome
    HandBrake 1.2.0
    League of Legends
    NirSoft BlueScreenView
    Port Royale 3
    TeamViewer 14
    TechPowerUp GPU-Z
    Total War THREE KINGDOMS
    World of Warcraft
    Windows Driver Kit ARM Additions
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Windows Driver Kit Visual Studio Dev15 Content
    SDK ARM Additions EULA
    Imaging Tools Support
    Adobe AIR
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Windows Driver Kit Downlevel Dev14 Content
    Microsoft .NET Framework 4.7.2 Targeting Pack
    ASUS Keyboard HAL
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706
    Windows Driver Kit Binaries
    Samsung Magician
    Windows Driver Framework Headers and Libs
    FINAL FANTASY XIV - A Realm Reborn
    ASUS AURA Extension Card HAL
    Windows 8 WDK Headers and Libs
    Windows Driver Kit Headers and Libs
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    SDK ARM Additions
    ASUS AURA Display Component
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706
    SDK Debuggers ARM
    ASUS MB Peripheral Products
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.16.27012
    Corsair LINK 4
    Windows SDK ARM Desktop Tools
    ASUS AURA VGA Component
    AMD Settings
    Windows 8.1 WDK Headers and Libs
    ASUS GLCKIO2 Driver
    Microsoft .NET Framework 4.7.2 SDK
    ASUS GLCKIO2 Driver
    Google Update Helper
    Windows Driver Framework ARM Headers and Libs
    ENE RGB HAL
    Kits Configuration Installer
    Microsoft Visual C++ 2005 Redistributable
    ASUS Aac_NBDT HAL
    Microsoft Visual C++ 2005 Redistributable
    Path of Building version 1.4.117
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
    AMD PCI Driver
    SDK ARM Redistributables
    Windows Mobile Connectivity Tools 10.0.15254.0 - Desktop x86
    Path of Exile
    Windows Driver Kit ARM Binaries
    AMD PSP Driver
    Windows Debugging WDK Integration
    Windows Driver Kit ARM Headers and Libs
    ASUS AURA Odd Component
    Windows Driver Kit
    AMD SBxxx SMBus Driver Alpha
    Corsair LINK 4
    ASUS AURA Headset Component
    ASUS Mouse HAL
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    ASUS AURA Motherboard HAL
    Microsoft .NET Core SDK 2.1.402 (x64)
    Microsoft .NET Framework 4.7.2 Targeting Pack (ENU)
    Promontory_GPIO Driver
    Windows Driver Kit Root Dev15 Content
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    WLPC Content
    Path of Exile
    Windows SDK ARM Headers Libs Metadata
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    ASUS MousePad HAL
    ENE IO Driver
    Kingston AURA DRAM Component
    AMD_Chipset_Drivers
    Corsair AURA DRAM Component
    AURA DRAM Component
    Asmedia USB Host Controller Driver
    Windows SDK AddOn
    AMD GPIO2 Driver
    Windows 7 WDK Headers and Libs
    WLPC Versioned Content
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Belgium e-ID viewer 4.4.7 (build 3933)
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Windscribe
    Streamlabs OBS 0.11.5
    ffxiv-teamcraft 5.6.17
    7-Zip 18.05 (x64)
    FF Logs Uploader 2.2.2
    Vuze
    Windows Driver Package - Corsair Components, Inc. (SIUSBXP) USB  (07/14/2017 3.3)
    AMD Software
    AMD Ryzen Master
    AutoHotkey 1.1.30.01
    CPUID CPU-Z 1.89
    Driver Easy 5.6.12
    HWiNFO64 Version 6.00
    Logitech Gaming Software 9.02
    Intel(R) Network Connections 23.5.2.0
    TeamSpeak 3 Client
    VLC media player
    ASUS Aac_NBDT HAL
    AMD Ryzen Master
    Samsung NVM Express Driver 3.0.0.1802
    RAPID Mode
    ASUS Keyboard HAL
    ASUS Mouse HAL
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
    Microsoft .NET Core SDK 2.1.402 (x64)
    Microsoft .NET Core Host FX Resolver - 2.0.7 (x64)
    ASUS AURA Extension Card HAL
    Corsair AURA DRAM Component
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    AURA DRAM Component
    Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27012
    Microsoft .NET Core Host - 2.0.7 (x64)
    AMD WVR64
    Microsoft .NET Core Runtime - 2.0.7 (x64)
    AMD DVR64
    Microsoft ASP.NET Core 2.0.7 Runtime Package Store (x64)
    Kingston AURA DRAM Component
    ASUS AURA VGA Component
    ASUS MousePad HAL
    AMD Problem Report Wizard
    FF Logs Uploader 3.3.2
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Intel(R) Network Connections 23.5.2.0
    ASUS AURA Headset Component
    Microsoft .NET Core SDK - 2.1.105 (x64)
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft .NET Core Host - 2.1.4 (x64)
    ScpToolkit
    ASUS AURA Display Component
    ASUS AURA Odd Component
    Microsoft .NET Core Host FX Resolver - 2.1.4 (x64)
    ASUS MB Peripheral Products
    AMD Settings
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    ASUS AURA Motherboard HAL
    Belgium e-ID middleware 4.3.2 (build 3551)
    Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27012
    Microsoft ASP.NET Core 2.1.4 Shared Framework (x64)
    Microsoft .NET Core Runtime - 2.1.4 (x64)
    Branding64
    Update for Windows 10 for x64-based Systems (KB4023057)
    ENE RGB HAL
    
    
    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
    
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe	000029AC
    C:\Program Files (x86)\Samsung\RAPID\CacheFilter\SamsungRapidApp.exe	00002084
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe	000027AC
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe	00001828
    C:\Program Files\AMD\CNext\CNext\AMDRSServ.exe	000009B0
    C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe	000022A0
    C:\Program Files\AMD\CNext\CNext\amdow.exe	00001F58
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe	00002024
    C:\Program Files\WindowsApps\Microsoft.WindowsStore_11906.1001.24.0_x64__8wekyb3d8bbwe\WinStore.App.exe	00001F48
    C:\Users\Sigma\AppData\Local\Discord\app-0.0.305\Discord.exe	00002388
    C:\WINDOWS\Explorer.EXE	00001C0C
    C:\WINDOWS\system32\ApplicationFrameHost.exe	000005BC
    C:\WINDOWS\system32\SettingSyncHost.exe	000018D4
    C:\WINDOWS\system32\conhost.exe	00001DB0
    C:\WINDOWS\system32\ctfmon.exe	00001BA0
    C:\WINDOWS\system32\schtasks.exe	00001DA8
    C:\WINDOWS\system32\sihost.exe	00001AE4
    C:\WINDOWS\system32\svchost.exe	000026A0
    C:\WINDOWS\system32\taskhostw.exe	00001B64
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe	000008D0
    C:\Windows\System32\RuntimeBroker.exe	0000246C
    C:\Windows\System32\SecurityHealthSystray.exe	00001264
    C:\Windows\System32\smartscreen.exe	00001998
    C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe	00000810
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe	00001E64
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

    How long have you been experiencing this crash? Are there any programs running running when the crash happens? Have any updates or changes been made to the PC that coincide with the crash?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  3. #3
    Player

    Join Date
    Dec 2013
    Posts
    145
    have made zero chances prior or after the patch.
    Programs running during the crashes were google chrome & discord
    (0)

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for the reply.

    Could you try disabling any overlays? If you have not done so already, please try doing a cleanboot. Open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  5. #5
    Player
    Maxwell's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    277
    Character
    Indra Spharai
    World
    Jenova
    Main Class
    Lancer Lv 80
    Getting the same issue. 5.08 brought back the DX crashes
    (0)

  6. #6
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for the reply.

    Maxwell, could you create your own thread with the following information:

    -Error messages received
    -Other programs being used when running FFXIV
    - What was tried to alleviate issue
    - System report ( Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.')

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)