I should start by saying that I don't mean any ill-will at all, I am deeply enjoying the game. I have had many false starts, by-which I mean I played for short periods of time and then cancelled my subscription. I pretty much did this for ARR, HW and SB of which I still haven't completed yet.

Whilst I was unsubscribed I was invited back into the game via email and I thought 'why not give it another go' as I am a fan of the Final Fantasy franchise.

This time it seems to of stuck and I am enjoying playing the game a lot!

However, when I was unsubscribed and as I am a fan of the franchise I still purchased physical goods. I have all the Eozea Encyclopedia's and artbooks to say the least which are proper quality products and I am awaiting my Odin and Shiva statues.

But one thing I had forgot is that they came with item codes, codes I hadn't claimed as I was not subscribed at the time.

The problem comes with the Eozea Encyclopedia I of which it has a minion code and over the Christmas break I thought this would be a good time to get this logged on the mogstation. However, I found that the code was not working.

I contacted support and it transpires that the code expired 31st Dec 2018 and I first tried to claim it 1st Jan 2019, a day out!

They have effectively told me that there is nothing they could do but I do feel a bit wounded by it but accept that the code does have a shelf life I didn't take advantage of, so more fool me.

I just feel quite bummed by it as I was enticed to play the game again and when I tried to claim the digital goods it was too late and for the sake of a day it left me feeling somewhat gutted.

Lessons learned I suppose and sorry to vent my spleen here.

With kindness,

Ghast