Basically, we would like them to "understand our frustration" with the drop system on the Primals not on their failed attempts at making us believe that they cannot do anything to change it and that it is the way it should be (well, it actually works on some people...).
We are a lot of people who are tired with this system, and I'm in a hardcore gamers LS, I don't even wanna feel how it can be for players who have less time to play. When I see that I'm at 6/7 Ifrit weapons and 5 totems (which I passed to other LS members who had less weapons than I do) after almost 1k runs with my LS since Ifrit release, then there is something wrong. My LS leader got 7/7 in approximately 150 runs. Some are 7/7 just like him, others are still waiting to be lucky enough to get a totem. Although hopefully we pass the totems to one LS member at a time to make sure everybody gets something.
A lot of people just give up, then come back after next patch, and give up again. And I understand that they do. Drop rates were sometimes terrible on XI but I don't remember being ever so tired of XI, nor my LS members who were around too.
Most of the players who stayed when XIV turned Pay-to-play are going to stay until 2.0 no matter what, you don't need to slap us in the face by giving us some terrible system like that one to keep us around AND by justifying it with obvious lies.
Your system is in no way fair and the content is already far from fun, spamming the same thing everyday on end is not fun, giving players heavily luck-based reward is terrible. Trying to reassure LS members and telling them that they will eventually drop something is not fun either, it gets actually pretty sad when we see that even the positive members are striving to stay positive all the while being completely pessimistic about this game.
And no, I'm not going anywhere else, I've been here since day one and I will criticize what's needed to be criticized, we are all hoping for a great 2.0. Let's not overkill the few of us who stayed to support this game.
Or maybe this is the kind of system we'll be eating at 2.0 too with some weird justifications.
Fascinating SE...