Here is the second PC I tested it on. I followed the same trouble shooting steps on this one as well just in case. It crashes at the same places in cutscenes as the other PC.
Code:-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=- MyDocument C:\Users\armon\Documents FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2 ProxyEnable 0 ProxyServer unspecified ProxyOverride unspecified -=-=-=-=-=-=- System Information -=-=-=-=-=-=- SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804) SYSTEM_CPU Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz (4 CPUs), ~2.4GHz SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2 SYSTEM_BIOS V1.14 SYSTEM_LANGUAGE English (Regional Setting: English) SYSTEM_MEMORY 12202.453MB SYSTEM_VIRTUAL_MEMORY 134217727.875MB SYSTEM_PAGE_FILE 14058.453MB SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 913.804GB SYSTEM_FREEDISC_SPACE 34.640GB SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.983GB SYSTEM_FREEDISC_SPACE 1657.278GB SYSTEM_DIRECTX_VERSION DirectX 12 SYSTEM_GRAPHICS Intel(R) HD Graphics 5500 SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1 SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family SYSTEM_GRAPHICS_MAKER Intel Corporation SYSTEM_GRAPHICS_VRAM 2004.063 MB SYSTEM_GRAPHICS_SHARED_VRAM 6101.227 MB SYSTEM_GRAPHICS_DAC Internal SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz) SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll SYSTEM_GRAPHICS_DRIVER_VERSION 20.19.0015.4549 SYSTEM_GRAPHICS_DRIVER_DATE 11/9/2016 19:00:00 SYSTEM_GRAPHICS_DRIVER_LANGUAGE English 3.0 SYSTEM_GRAPHICS_PIXEL_SHADER 3.0 SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT SYSTEM_GRAPHICS NVIDIA GeForce 940M SYSTEM_GRAPHICS_DEVICE Unknown SYSTEM_GRAPHICS_CHIP GeForce 940M SYSTEM_GRAPHICS_MAKER NVIDIA SYSTEM_GRAPHICS_VRAM Unknown SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN SYSTEM_GRAPHICS_DAC Integrated RAMDAC SYSTEM_GRAPHICS_DISPLAY_MODE Unknown SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_c2523849a5846a33\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_c2523849a5846a33\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_c2523849a5846a33\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_c2523849a5846a33\nvldumdx.dll SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1694 SYSTEM_GRAPHICS_DRIVER_DATE 11/11/2018 19:00:00 SYSTEM_GRAPHICS_DRIVER_LANGUAGE English SYSTEM_GRAPHICS_PIXEL_SHADER SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SOUND Speakers (Realtek High Definition Audio) SYSTEM_SOUND_DEVICE_ID {4B10B7D6-79F6-4E1B-8ED8-ABC6193B10AC} SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7564 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 7/21/2015 00:00:00 SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000} SYSTEM_INPUT_NAME Mouse SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000} SYSTEM_INPUT_NAME Keyboard SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {DC837760-987F-11E5-8003444553540000} SYSTEM_INPUT_NAME HIDI2C Device SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {99C70CF0-219A-11E9-8001444553540000} SYSTEM_INPUT_NAME G203 Prodigy Gaming Mouse SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {99D3B720-219A-11E9-8002444553540000} SYSTEM_INPUT_NAME G203 Prodigy Gaming Mouse SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {99D3DE30-219A-11E9-8003444553540000} SYSTEM_INPUT_NAME G203 Prodigy Gaming Mouse SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {DC83EC90-987F-11E5-8005444553540000} SYSTEM_INPUT_NAME HIDI2C Device SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {99D42C50-219A-11E9-8004444553540000} SYSTEM_INPUT_NAME G203 Prodigy Gaming Mouse SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 -=-=-=-=-=-=- Application Information -=-=-=-=-=-=- FFXIVLauncher Consistent crashing in cutscenes of 4.1 content and onwards in DX11 - Google Chrome -=-=-=-=-=-=- Install Information -=-=-=-=-=-=- Hyperdimension Neptunia ReBirth1 Stardew Valley Undertale Battle.net Danganronpa 2 Goodbye Despair Dishonored DOOM FileZilla Client 3.43.0 Google Chrome HandBrake 1.2.2 IntelliJ IDEA 2018.2.5 MEGAsync Middle-Earth: Shadow of War Mini Ninjas MKVToolNix 35.0.0 (64-bit) Mozilla Firefox 44.0.2 (x86 en-US) Mozilla Maintenance Service Nexon Launcher Nights of Azure Steam Dota 2 TegraRcmGUI Unity VirtualCloneDrive WinCDEmu Wondershare Video Converter Ultimate(Build 8.7.0.5) Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 gpedt.msc 1.0 Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 Java 8 Update 66 FINAL FANTASY XIV - A Realm Reborn Minecraft Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 piaip AppLocale Java Auto Updater ILLUSION SchoolMate Google Update Helper Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215 TegraRcmGUI Microsoft Visual C++ 2005 Redistributable Hextech Repair Tool Office 16 Click-to-Run Extensibility Component Office 16 Click-to-Run Localization Component HF pAppLoc version 1.0 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Inside Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 TrinusVR version 2.1.2 Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215 Gtk# for .Net 2.12.26 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 Content Manager Assistant for PlayStation(R) DFO Black Desert Online Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 Windows 10 Update Assistant Microsoft XNA Framework Redistributable 4.0 Refresh Apex Legends Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 UpdateAssistant Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Intel(R) Processor Graphics Realtek High Definition Audio Driver Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 カスタムオーダーメイド3D2 Windows Driver Package - libusbK Nintendo Switch APX Mode (04/27/2014 3.0.7.0) 7-Zip 16.02 (x64) Windows Driver Package - Microsoft PS Vita Type B (02/22/2013 6.1.7600.16385) AutoHotkey 1.1.26.00 Bulk Rename Utility 3.0.0.1 (64-bit) Notepad++ (64-bit x64) Microsoft Office Professional Plus 2016 - en-us Qcma Warframe Freedom Planet VLC media player Update for Windows 10 for x64-based Systems (KB4023057) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Genymotion version 2.6.0 Office 16 Click-to-Run Licensing Component Office 16 Click-to-Run Extensibility Component 64-bit Registration Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64) NVIDIA Ansel NVIDIA Control Panel 416.94 NVIDIA Graphics Driver 416.94 NVIDIA GeForce Experience 3.19.0.107 NVIDIA Optimus Update 37.0.0.0 NVIDIA PhysX System Software 9.18.0907 NVIDIA Update 37.0.0.0 DisplayDriverAnalyzer NVIDIA SHIELD Streaming NVIDIA Install Application NVIDIA ABHub NVIDIA Backend NVIDIA Container NVIDIA TelemetryApi helper for NvContainer NVIDIA LocalSystem Container NVIDIA Message Bus for NvContainer NVIDIA NetworkService Container NVAPI Monitor plugin for NvContainer NVIDIA Session Container NVIDIA User Container NVIDIA Display Container NVIDIA Display Container LS NVIDIA Display Watchdog Plugin NVIDIA Display Session Container NVIDIA NodeJS NVIDIA Watchdog Plugin for NvContainer NVIDIA Telemetry Client NVIDIA Telemetry Container NVIDIA Virtual Host Controller Nvidia Share NVIDIA ShadowPlay 3.19.0.107 NVIDIA SHIELD Wireless Controller Driver NVIDIA Update Core NVIDIA Virtual Audio 4.13.0.0 VEGAS Pro 14.0 (64-bit) MSVCRT Redists Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 Classic Shell SharpKeys Microsoft Windows Application Compatibility Database Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215 Oracle VM VirtualBox 5.0.4 -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000028C8 C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001A30 C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00001A44 C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002798 C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 00000260 C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000015E8 C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00000D54 C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00001BF0 C:\Program Files\Windows Defender\MSASCuiL.exe 000019CC C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.50.38.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00002E58 C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.50.38.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 000028B8 C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.50.38.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00000594 C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19051.16210.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002880 C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe 00001CA8 C:\Users\armon\AppData\Local\Discord\app-0.0.304\Discord.exe 0000192C C:\Users\armon\AppData\Local\Google\Chrome\User Data\SwReporter\44.214.200.3\software_reporter_tool.exe 00000ACC C:\WINDOWS\Explorer.EXE 00000A2C C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000013EC C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000014FC C:\WINDOWS\system32\ApplicationFrameHost.exe 00001FBC C:\WINDOWS\system32\DllHost.exe 00000C88 C:\WINDOWS\system32\SettingSyncHost.exe 0000148C C:\WINDOWS\system32\conhost.exe 00001740 C:\WINDOWS\system32\igfxEM.exe 00000EA8 C:\WINDOWS\system32\igfxHK.exe 00001750 C:\Windows\System32\RuntimeBroker.exe 00001014 c:\users\armon\appdata\local\google\chrome\user data\swreporter\44.214.200.3\software_reporter_tool.exe 00002908 c:\windows\system32\sihost.exe 0000091C c:\windows\system32\svchost.exe 00001EB8 c:\windows\system32\taskhostw.exe 00000324

Reply With Quote

