I am having an issue where I constantly crash in cutscenes of 4.1 content and at least 4.2 content. I went through all of 2.0-4.0 without a single crash and now most cutscenes have crashes at consistent points. Some cutscenes are also missing audio for a line or two. I have tested across two computers and have the same problem across both of them but I still re-installed FFXIV to make sure it wasn't a file issue. I have also tried reverting to an older version of Windows, reverting to an older GPU Driver, and switching to Direct X9. The issues don't appear in DX9 but since support has been dropped for it, I need a solution to repair the DX11 mode. I have tried deleting the DLL file listed in the event viewer application error report and repairing them through the System File Checker tool in windows but that did not change anything.

Just to make sure this is clear: I have no crashes reviewing old cutscenes or during normal gameplay. I have no crashes in other games or applications. However, >=4.1 cutscenes do not work and sometimes crash during the loading screen which doesn't allow me to skip them to continue the story.

Here is what I get in the event viewer:

Code:
Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x5d37fc92
Faulting module name: ntdll.dll, version: 10.0.17134.799, time stamp: 0x7f828745
Exception code: 0xc0000374
Fault offset: 0x00000000000f479b
Faulting process id: 0x11c8
Faulting application start time: 0x01d55ad0a6e8ef32
Faulting application path: F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 81a14214-3212-48ec-915a-667a45eb0997
Faulting package full name: 
Faulting package-relative application ID:
This is the information from my main PC:

Code:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument	C:\Users\armon\Documents
FINAL FANTASY XIV ONLINE	F:\FFXIV\SquareEnix
FINAL FANTASY XIV - A Realm Reborn	Language 1		Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS	Windows 10 Pro 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU	AMD FX(tm)-8150 Eight-Core Processor            (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 8  SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS	2603
SYSTEM_LANGUAGE	English (Regional Setting: English)
SYSTEM_MEMORY	8092.355MB
SYSTEM_VIRTUAL_MEMORY	134217727.875MB
SYSTEM_PAGE_FILE	9372.355MB
SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 464.310GB    SYSTEM_FREEDISC_SPACE 44.009GB
SYSTEM_STORAGE	F:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 232.875GB    SYSTEM_FREEDISC_SPACE 62.857GB
SYSTEM_DIRECTX_VERSION	DirectX 12
SYSTEM_GRAPHICS	NVIDIA GeForce GTX 650
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP	GeForce GTX 650
SYSTEM_GRAPHICS_MAKER	NVIDIA
SYSTEM_GRAPHICS_VRAM	984.500 MB
SYSTEM_GRAPHICS_SHARED_VRAM	4046.178 MB
SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE	1600 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fd332b7c7ad5fe7e\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fd332b7c7ad5fe7e\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fd332b7c7ad5fe7e\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fd332b7c7ad5fe7e\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	26.21.0014.3602
SYSTEM_GRAPHICS_DRIVER_DATE	8/15/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_SOUND	Speakers (USB Audio Device)
SYSTEM_SOUND_DEVICE_ID	{61051450-9DEE-4294-A57B-AD5E94E9F0C5}
SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION	6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	4/11/2018 00:00:00
SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 5  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{071F8C10-8B85-11E9-8001444553540000}
SYSTEM_INPUT_NAME	HyperX Pulsefire Dart
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{096B8730-FB8A-11E7-8003444553540000}
SYSTEM_INPUT_NAME	USB Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{096DD120-FB8A-11E7-8004444553540000}
SYSTEM_INPUT_NAME	USB Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 24  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{E5DCF4F0-44A0-11E9-8001444553540000}
SYSTEM_INPUT_NAME	USB Audio Device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 1  SYSTEM_GAMEPAD_BUTTON 5  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{07200140-8B85-11E9-8002444553540000}
SYSTEM_INPUT_NAME	HyperX Pulsefire Dart
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Error Message - Google Chrome
Activity - Discord
OLEChannelWnd
Event Viewer
Administrative Tools
admin - Control Panel


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Audacity 2.2.2
Battle.net
FileZilla Server
Glyph
GNU Privacy Guard
Google Chrome
Gpg4win (3.1.5)
HandBrake 1.2.2
TP-Link PLC Utility
LAME v3.99.3 (for Windows)
LDPlayer
League of Legends
Adobe Lightroom
NCSOFT Game Launcher
Nexon Launcher
Nox APP Player
OBS Studio
Microsoft Office Professional Plus 2010
OnePlus USB Drivers 1.00
Origin
Overwatch
PdaNet+ for Android 5.10
Adobe Photoshop CC 2018
Adobe Premiere Pro CC 2018
qBittorrent 4.1.6
Albion Online
Microsoft Office SharePoint Designer 2007
Shotcut
SpeedFan (remove only)
Steam
TegraRcmGUI
The Elder Scrolls: Skyrim SE
Voicemeeter, The Virtual Mixing Console
WildStar
WinPcap 4.1.3
World of Warcraft Classic
Plex Media Server
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft_VC90_CRT_x86
Python 3.7.0 Standard Library (32-bit)
Plex Media Server
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Python 3.7.0 Core Interpreter (32-bit)
Python 3.7.0 Add to Path (32-bit)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Java 8 Update 221
HyperX NGenuity Software
FINAL FANTASY XIV ONLINE
Minecraft
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
Dukto R6
Hi-Rez Studios Authenticate and Update Service
Python 3.7.0 Executables (32-bit)
Java Auto Updater
Google Update Helper
Photolemur 3
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Python 3.7.0 pip Bootstrap (32-bit)
Microsoft Visual C++ 2005 Redistributable
Python 3.7.0 Test Suite (32-bit)
MTG Arena
Path of Building version 1.4.123
Adobe Photoshop CS6
Hextech Repair Tool
Microsoft Visual C++ 2005 Redistributable
Python 3.7.0 Tcl/Tk Support (32-bit)
WinFlash
Microsoft Office SharePoint Designer 2007
Microsoft Office SharePoint Designer 2007 Service Pack 1 (SP1)
Microsoft Office SharePoint Designer MUI (English) 2007
Microsoft Office SharePoint Designer 2007 Service Pack 1 (SP1)
Microsoft Office Proof (English) 2007
2007 Microsoft Office Suite Service Pack 1 (SP1)
Microsoft Office Proof (French) 2007
2007 Microsoft Office Suite Service Pack 1 (SP1)
Microsoft Office Proof (Spanish) 2007
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
2007 Microsoft Office Suite Service Pack 1 (SP1)
Microsoft Office Shared Setup Metadata MUI (English) 2007
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Microsoft Office Professional Plus 2010
Microsoft Office Access MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft_VC80_CRT_x86
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Stopping Plex
Easy Subtitles Synchronizer
TP-Link PLC Utility
Python 3.7.0 Documentation (32-bit)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Python 3.7.0 Development Libraries (32-bit)
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
PDF Settings CS6
Black Desert Online
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows 10 Update Assistant
Python Launcher
Apex Legends
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
HL-2240
Asmedia USB Host Controller Driver
TegraRcmGUI
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
ABBYY FineReader 11 Corporate Edition
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Brother MFL-Pro Suite HL-L2380DW series
Python 3.7.0 Utility Scripts (32-bit)
Epic Games Launcher
OldSchool RuneScape Launcher 1.2.7
7-Zip 18.01 (x64)
AutoHotkey 1.1.28.02
GIMP 2.10.12
Batch Image Manipulation Plugin for GIMP
HexChat
Logitech Gaming Software 9.02
Notepad++ (64-bit x64)
Prio
Process Hacker 2.39 (r124)
SnapBack Apps
Dota Underlords
Shadowverse
Left 4 Dead 2
Dota 2
Counter-Strike: Global Offensive
VLC media player
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Pulover's Macro Creator version 5.0.5
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Free Download Manager
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
UpdateAssistant
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Java(TM) SE Development Kit 10.0.2 (64-bit)
Oracle VM VirtualBox 6.0.4
Microsoft Office Office 64-bit Components 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Office 64-bit Components 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Image Composite Editor
Photolemur 3
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Crimson Desert Online 2.0.0.0
NVIDIA Ansel
NVIDIA Control Panel 436.02
NVIDIA Graphics Driver 436.02
NVIDIA PhysX System Software 9.19.0218
NVIDIA HD Audio Driver 1.3.38.21
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA Telemetry Client
NVIDIA Telemetry Container
VEGAS Pro 14.0 (64-bit)
MSVCRT Redists
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
SAMSUNG USB Driver for Mobile Phones
SharpKeys
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe	00001FF0
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe	
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.51.72.0_x64__kzf8qxf38zg5c\SkypeApp.exe	00001C38
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.51.72.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe	00001EC0
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe	00001CB0
C:\Users\armon\AppData\Local\Discord\app-0.0.305\Discord.exe	00001924
C:\WINDOWS\Explorer.EXE	00001714
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe	000019D8
C:\WINDOWS\system32\ApplicationFrameHost.exe	00001D5C
C:\WINDOWS\system32\DllHost.exe	00001DD0
C:\WINDOWS\system32\SettingSyncHost.exe	00000334
C:\WINDOWS\system32\cmd.exe	000027D4
C:\WINDOWS\system32\conhost.exe	000027A0
C:\Windows\System32\RuntimeBroker.exe	00002314
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe	00001910
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe	000021DC
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe	00002230
c:\windows\system32\sihost.exe	0000142C
c:\windows\system32\svchost.exe	00002708
c:\windows\system32\taskhostw.exe	000014C8