Reserving Server Amphador keep

[Hierarchiel]

Hi.
I wanted to say firstly i love FF14, from all the MMO RPGS i played is this one, one of my favorite.
So far, I have not seen any major problems so far.
That was till me and my friend decided to progress the lvl 50 dungeons.
For those who do not know about the above problem.
Apparently Amdapor Keep is based on what was written a favorite bot farming ground.
Since there fixed amount of servers that can be allocated for instances, this instance is almost impossible to enter with players reporting waiting times of 4+ hours for days even with complete parties. I entered there as a tank and my friend as healer, which for all other instances gives us instant or maybe 5 minute waiting time. For amphador keep we literally after 2 minutes had full party but were not able to enter because of "Reserving Server" status. After a while the DDs have been relocated to other instances, we waited for a while, again got DDs and again waited for "Reserving Server". This kept on repeating for about 40 minutes. In between i searched for this issue and its common. Since we are both working people with limited time, we decided to got to another instance and guess what, 5 seconds for copperbell mine hard.
I reported this issue also vial square-enix support - 11383223.
This issue exists from 2014
https://www.google.com/search?q=amda...hrome&ie=UTF-8
How come it still has not been resolved???
Why are paying players second to bots?
Is the money from bot memberships really so important, that real players are second place.
Please share this issue, so they finally invest time into resolving it after 5+ years.