(Gamescom) Inequality on "Battle Challenge" Runs

[SturmChurro]

Except most of the time here its requesting people step down or lose their jobs over the equivalent of a mild prick to the skin when the needle enters.

And? If a community rep can't handle backlash, they shouldn't be a community rep. Simple as that. Reminds me of the Apex Legends Debacle last week. Ridiculous.

[XiXiQ]

I suspect, as you started early, they were interested in keeping to (or ahead of) schedule. Get to the end, and they want to fill in time. But yes, if they can change rules as they go along to better fill their schedule they should say so, and they certainly shouldn't be pretending none of it happened.

[SturmChurro]

I suspect, as you started early, they were interested in keeping to (or ahead of) schedule. Get to the end, and they want to fill in time. But yes, if they can change rules as they go along to better fill their schedule they should say so, and they certainly shouldn't be pretending none of it happened.

This quote is particularly unforgivable:

Briefly another SE employee came by and told us that "if something like that happened" (again pretty much implying it didn't) then they were "very lucky" and we should "be grateful we got to play at all".

I guess it's like community, like devs. To me it is extremely passive-aggressive, and unprofessional.

Devs and consumers are not a one-sided relationship, and consumers shouldn't be "grateful" for everything. We pay for a product, in that case I assume people may have paid for tickets, hotel, etc... Devs nowadays seem to have forgotten WE, as consumers, are the reason they have a job. If we decided to stop buying their products, they would learn very quickly.

I wasn't even originally talking about community reps. I was replying to someone saying the devs had an antagonistic outlook towards their players recently. Someone took my response and turned it into an argument over community reps.

Then you are assuming that professional behavior doesn't apply to the average dev? It does. They represent the company whether they like it or not, whether they have a blue checkmark or not.

[Valkyrie_Lenneth]

This quote is particularly unforgivable:

I guess it's like community, like devs. To me it is extremely passive-aggressive, and unprofessional.

Devs and consumers are not a one-sided relationship, and consumers shouldn't be "grateful" for everything. We pay for a product, in that case I assume people may have paid for tickets, hotel, etc... Devs nowadays seem to have forgotten WE, as consumers, are the reason they have a job. If we decided to stop buying their products, they would learn very quickly.

Then you are assuming that professional behavior doesn't apply to the average dev? It does. They represent the company whether they like it or not, whether they have a blue checkmark or not.

I think you are under some sort of misunderstanding. The people at these conferences, unless they are on a development panel, are not devs. They do not work on the development of the game. A dev is separate from the community team.

[SturmChurro]

I think you are under some sort of misunderstanding. The people at these conferences, unless they are on a development panel, are not devs. They do not work on the development of the game. A dev is separate from the community team.

So now you are talking about community reps?

[Valkyrie_Lenneth]

So now you are talking about community reps?

I give up. You have to be trolling. You keep talking about devs. Yet mention the people at this event. I'm done.

[NessaWyvern]

Yeah, basically anybody working and/or representing the company in some way should show some professionalism. Inequility in the way customers are treated and dismissive behaviour towards customers is not professionalism.

[RyuSaarva]

well you should be very grateful you got to play, these events are not held anywhere near my country.

[Gula]

well you should be very grateful you got to play, these events are not held anywhere near my country.

If you go to a Paris only fine dining restaurant and you get served the wrong order, you have a right to complain. Not be grateful you are given food in a city far from a lot of people.

[zerox102]

well you should be very grateful you got to play, these events are not held anywhere near my country.

They are not being held particularily close to me either, I travel over 7 hours by train to get to Gamescom. That said, I enjoyed the stage experience itself, but I don't think it's entitlement to ask for a fair shot or at the very least the recognition that some people got preferential treatment, if only out of necessity to fill time (though the bags given out to people who didn't kill was definitely not that either)