(Gamescom) Inequality on "Battle Challenge" Runs

[zerox102]

Question removed.

[DrWho2010]

stuff like this happens at events all the time. has to do with scheduling and set up for next event. someone's always gonna get the shaft.

[NessaWyvern]

stuff like this happens at events all the time. has to do with scheduling and set up for next event. someone's always gonna get the shaft.

They could have atleast admitted to the shaft and gave an apology at the least. Not what the response apparently was, sounds like some scummy behaviour, telling people they were lucky to play at all.

[Theodric]

stuff like this happens at events all the time. has to do with scheduling and set up for next event. someone's always gonna get the shaft.

I wouldn't say that it happens 'all the time'. In many events, the hosts are very apologetic if things go awry. Especially given the obvious implication that attendees are likely investing a fair bit of money to attend in the first place beyond a mere entry ticket. Unless they live locally, of course! Though the reasonable assumption is that they have probably spent funds on travel, tickets, food and accommodation. Thus if something is handled as well as it could be, dismissing it isn't a very pleasant move.

Assuming it happened as the OP describes, of course. Though given that they have video evidence that seems to be the case here.

[zerox102]

stuff like this happens at events all the time. has to do with scheduling and set up for next event. someone's always gonna get the shaft.

Well, it shouldn't happen like this. For starters they said at the booth they have predetermined points in each fight where if they are passed, you don't get a second try, but another group could retry even wiping at enrage. And giving out loot to a group that didn't even get close to killing wasn't just unfair to us, it was unfair to everyone else at the event who didn't kill. Why does one group randomly get special treatment over the others? Their on-stream reasoning for giving out loot was just "spreading love", but imo they should be either given out to every group running, or only to those who actually succeed. Otherwise it's not really a reward for performing in the events, it's just a coinflip.

Though I really think the worst part was just being straight up lied to about anything happening to begin with. I didn't expect them to just hand us the stuff for showing up and complaining, but having your representatives straight up lie to people's faces in a manner of "we can say what we want, you can't do anything about it anyway", is just insanely rude imo. Even if the representative didn't know, if she really asked someone higher-up they knew for sure what happened since it was less than 2 hours prior. Though I do believe she knew as well since she just put on an upset, angry tone every time I mentioned the stream. I really wish I had recorded that conversation because it honestly even to me sounds implausible that someone in customer rep would act like that, but then they probably just wouldn't have talked to me to begin with.

The bottom line is really just that these events need much clearer and transparent rules that can't just be randomly broken based on who's overseeing it.

[SturmChurro]

Doesn't surprise me at all. Devs are increasingly antagonistic towards consumers nowadays.

[Valkyrie_Lenneth]

Doesn't surprise me at all. Devs are increasingly antagonistic towards consumers nowadays.

Usually, these events are done with non-SE personnel, contracted to do the work for the specified event. I could be wrong, but the handlers are usually not devs. That's only the people at the panels themselves.

And any antagonism towards certain aspects of the playerbase is fairly well deserved imo. Theres a lot of screeching that goes on on the forums over the silliest things.

[SturmChurro]

Usually, these events are done with non-SE personnel, contracted to do the work for the specified event. I could be wrong, but the handlers are usually not devs. That's only the people at the panels themselves.

And any antagonism towards certain aspects of the playerbase is fairly well deserved imo. Theres a lot of screeching that goes on on the forums over the silliest things.

A community rep should know how to handle the community. It doesn't matter if there is "screeching" there are always complaints, a professional doesn't give into this and maintains their composure.

[MintnHoney]

And any antagonism towards certain aspects of the playerbase is fairly well deserved imo.

Oh sure, I feel the same way about nurses when they get upset because a patient is complaining about pain or bruising when they don't/can't draw blood properly.
Except, you know, I feel the opposite of that feeling you're having.

[Valkyrie_Lenneth]

Oh sure, I feel the same way about nurses when they get upset because a patient is complaining about pain or bruising when they don't/can't draw blood properly.
Except, you know, I feel the opposite of that feeling you're having.

Except most of the time here its requesting people step down or lose their jobs over the equivalent of a mild prick to the skin when the needle enters.